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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Greyhound racing: Public input needed
2009-02-03

Members of the public have a second opportunity to make submissions regarding the possible legalisation of greyhound racing in South Africa.

A research team from the Faculty of Law at the University of the Free State (UFS), in conjunction with the Department of Trade and Industry (dti), will hold a second round of public consultations in Gauteng, the Free State, North West, the Eastern Cape, the Western Cape and KwaZulu-Natal in February and March this year.

During the first round of consultations last year the research team, under the supervision of Prof. Elizabeth Snyman-Van Deventer of the UFS, received written submissions from interested members of the public and various associations.

The purpose of this research project is to give an objective overview of the greyhound racing industry nationally as well as internationally. This includes aspects such as animal welfare, social, economical and political issues and the legal framework pertaining to greyhound racing.

The study focuses on the current situation in South Africa and internationally regarding the jurisdictions where the sport is currently active and the current legal framework.

It will also include a comparative study of the situation in countries such as the United States of America, Ireland, England, Belgium, Australia, New Zealand, Canada and Vietnam.

Greyhound racing was banned in South Africa years ago because gambling was regarded as immoral at that time. Now that gambling has been legalised and is regulated there are debates on the legislation of greyhound racing.

The animal welfare and protection groups are against the legalisation of greyhound racing, while other role players have been calling for the racing to be legalised and regulated.

The public consultations will take place as follows:

• 6 February 2009, 09:00-12:30, Protea Edward Hotel, Durban
• 13 February 2009, 09:00-12:30, Protea Sea Point Hotel, Cape Town
• 20 February 2009, 09:00-12:30, Protea Marine Hotel, Port Elizabeth
26 February 2009, 09:00-12:30, Garden Court Hotel, Bloemfontein
• 27 February 2009, 09:00-12:30, Protea Manor Hotel, Hatfield, Pretoria
• 6 March 2009, 09:00-12:30, Garden Court East London, Esplanade, East London
• 13 March 2009, 09:00-12:30, Willows Garden Hotel, Potchefstroom

For further information, members of the public who are interested in attending these consultations should contact Mpho Mosing of the dti at 012 394 1504/083 436 5534 or Prof. Snyman-Van Deventer at 051 401 2698 or e-mail it to snymane.rd@ufs.ac.za  
 

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