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Programme
Safety Week is approaching, and all members of the University of the Free State (UFS) and the broader community are invited to attend the series of events which is to take place on the Bloemfontein and South campuses from 3 to 6 September 2018.
Issues to be discussed include the handling of sexual assault, gender equality, mental health, personal and road safety. Representatives from, among others, the Sector 3 Community Policing Forum, South African Police Services, Mangaung Local Municipality, Embrace A Sister organisation, Next Chapter organisation, and the Gender and Sexual Equity office will deliver keynote addresses.
Bloemfontein Campus:
3–5 September 2018
12:30–15:00
Thakaneng Bridge
South Campus:
6 September 2018
13:00–15:00
Cafeteria area
Great prizes will be given away. Save the date, don’t miss out!
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |