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The University of the Free State (UFS) has an enrolment plan for 2007–2019 that was approved by the Department of Higher Education and Training (DHET). The university is compelled to adhere to these enrolment targets, as over-enrolment poses a risk to the academic integrity, financial sustainability, and student success of the university.
The UFS received 47 000 applications for admission in 2018, of which 17 000 applicants received final admission. All admission letters clearly stipulate that admission is subject to availability of space during registration. The enrolment target for new first-time entering students for 2018 is 8 000, therefore only 8 000 students can be registered across the university’s three campuses during this intake period.
The Executive Management of the UFS welcomes the fact that President Jacob Zuma’s announcement on 16 December 2017 about free education for the poor and working class has allowed many more students the opportunity to register. Several meetings between the Executive Management and the Student Representative Council (SRC) have taken place since the beginning of 2018 to discuss the implications of the President’s announcement. Engagement with the SRC regarding the registration process is also continuously taking place.
Online registration for all students opened on 8 January 2018. The UFS has put several measures in place to assist new first-time entering undergraduate students. Furthermore, students who have moved into residences and participated in the university’s Gateway Programme, as well as students who arrived on campus, were assisted to register for programmes with available space. In cases where the first option of study was full, students were redirected to other programmes with available space within the specific faculty or other faculties, provided that they comply with the relevant admission criteria. Only mainstream programmes in the Faculty of Economic and Management Sciences now have space left. The rest of the undergraduate programmes in all faculties on all the campuses are full.
Students who could not be accommodated in any of the programmes due to limited space are being directed to the Central Application Clearing House (CACH).
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |