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29 October 2018
Making the workplace humanised again
From left: Acting Dean of the Faculty of Economic and Management Sciences, Prof Philippe Burger; Acting Vice-Rector: Academic, Prof Hendri Kroukamp; Prof Tina Kotzé, and Prof Helena van Zyl. Director: UFS Business School.

In a rapidly changing world, companies are increasingly being evaluated on the basis of their relationship with employees, customers, communities, as well as their influence on society at large. Gone are the times when institutions and corporates were assessed purely based on financial performance and product-quality.

Relationships matter

Prof Tina Kotzé, an industrial psychologist and professor at the University of the Free State (UFS) Business School presented her inaugural lecture on The Voices of the Workplace: A Social Systems Perspective on Leadership on Thursday 11 October 2018 at the Bloemfontein Campus. She mapped a path that leads to organisations becoming more human-centred in their operations.

Social systems and leadership

In her argument, Prof Kotzé problematises the concept of hierarchies, given their tendency to exert too much structure and control. She also touched on the importance of taking into consideration factors such as the underlying assumptions and expectations of the various voices that influence the workplace.

“Leaders need to look at their organisations from a social-system perspective, critically examine the DNA, underlying assumptions that drive the thinking, decisions and actions in organisations. To do this we need to think differently about leadership,” she asserted. 

Overcoming resistance to change

Transforming organisations from a hierarchy to a social-systems model is a challenge due to their inclination to develop a pre-determined order which often replicates itself by reinforcing assumptions and old thinking styles.

Some of Prof Kotzé’s proposed solutions to navigating the complexities of organisations include shifting the mechanical way workplaces are viewed, discarding hierarchies, inflexible reporting lines, and challenging the unquestioned underlying assumptions that drive the strategy, structure and policies in organisations. 

News Archive

University recognised as leading Higher Education Institution for students with disabilities
2013-12-05

The University of the Free State has been lauded for creating an inclusive environment for persons with disabilities, winning the 2013 National Disability Higher Education Institution Award. The award was presented at the National Disabilities Awards held in Port Elizabeth as part of the celebrations for International Day of People with Disabilities.

The Deputy Minister for Women, Children and People with Disabilities, Hendrietta Ipeleng Bogopane-Zulu, commended the university during the event for standing out among South African institutes of higher education. She told the audience the award gives recognition to institutions that demonstrate, through their strategy and policy, the provision of an inclusive environment for persons with disabilities. This is done through the use of technology and accessibility at their premises.

It's not the first time the university received praise from the deputy minister. In 2012 she visited the Bloemfontein Campus as part of a nation-wide roadshow to assess disability compliance and support services at all universities and FET colleges. Impressed with the work of the Unit for Students with Disabilities (USD), she recommended that staff from various higher education institutions visit the campus to gain insight into what they are doing.

Receiving the award on behalf of the university, Hetsie Veitch, Director of the USD, says the award recognises the commitment of the university’s senior leadership, who support the USD in creating a learning environment that is welcoming and accessible to all students.

Rudi Buys, Dean of Student Affairs, says the university is appreciative of what the USD does and says the award is a great achievement for a unit that only started functioning on its own three years ago. “The role of our support unit for Students with Disabilities has since 2010 grown to hold not only a prominent place in our institutional reflection on and implementation of approaches of universal access, but also to stand as leading department in building and bearing witness to the commitment of the UFS to values of universal access.”

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