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29 October 2018
Making the workplace humanised again
From left: Acting Dean of the Faculty of Economic and Management Sciences, Prof Philippe Burger; Acting Vice-Rector: Academic, Prof Hendri Kroukamp; Prof Tina Kotzé, and Prof Helena van Zyl. Director: UFS Business School.
In a rapidly changing world, companies are increasingly being evaluated on the basis of their relationship with employees, customers, communities, as well as their influence on society at large. Gone are the times when institutions and corporates were assessed purely based on financial performance and product-quality.

Relationships matter

Prof Tina Kotzé, an industrial psychologist and professor at the University of the Free State (UFS) Business School presented her inaugural lecture on The Voices of the Workplace: A Social Systems Perspective on Leadership on Thursday 11 October 2018 at the Bloemfontein Campus. She mapped a path that leads to organisations becoming more human-centred in their operations.

Social systems and leadership

In her argument, Prof Kotzé problematises the concept of hierarchies, given their tendency to exert too much structure and control. She also touched on the importance of taking into consideration factors such as the underlying assumptions and expectations of the various voices that influence the workplace.

“Leaders need to look at their organisations from a social-system perspective, critically examine the DNA, underlying assumptions that drive the thinking, decisions and actions in organisations. To do this we need to think differently about leadership,” she asserted. 

Overcoming resistance to change

Transforming organisations from a hierarchy to a social-systems model is a challenge due to their inclination to develop a pre-determined order which often replicates itself by reinforcing assumptions and old thinking styles.

Some of Prof Kotzé’s proposed solutions to navigating the complexities of organisations include shifting the mechanical way workplaces are viewed, discarding hierarchies, inflexible reporting lines, and challenging the unquestioned underlying assumptions that drive the strategy, structure and policies in organisations. 

News Archive

UFS attracts excellent and diverse students
2015-08-20


Matshediso Mokoena and Thato Monkoe.
Photo: Thabo Kessah

When Thato Monkoe and Matshediso Mokoena sat for their final matric examinations in 2014, all they had on their minds was not just passing, but passing well. Little did they know at that time that passing well would place so much responsibility on their shoulders.

 

Both Thato and Matshediso come from rural and disadvantaged backgrounds. They are first-year students at the Qwaqwa Campus of the University of the Free State, and are the first in their respective families to study at a university.

 

Thato describes his situation as “sad and good at the same time”.

 

“It is good, because I am the first one at home to have completed my matric and to have gone on to study at a tertiary institution. At the same time, it is sad as I feel sorry for my siblings who, for various reasons, did not have similar opportunities when they opted out of school”, said Thato, a BEd student.

 

”Now my sister and brother, as well as the entire family, perceive me as the one with brains, and this makes me uncomfortable. However, I am up for the challenge to be the first one to graduate with a degree in my family”.

 

Matshediso Mokoena, a BSc student, who obtained distinctions in Mathematics, Physical Sciences, and Life Sciences last year, concurs with Thato.

 

”As much as my family is supportive, there is always pressure as they expect the best from me,” she said.

 

“The pressure does not only come from my family. My entire community looks up to me, and they can’t stop talking about my achievements”, Matshediso revealed.

 

Both Thato and Matshediso are, however, happy that the dark cloud of doubt about academic achievement in their families has finally disappeared.

 

“At least someone in my family is hard at work carving her future, and willing to set a good example. That person is me”, said Matshediso, who aspires to be a medical doctor, and has a younger sister in Grade 8.

 

Thato and Matshediso are just two of hundreds of students making good use of the University of the Free State’s commitment to attract excellent and diverse students at both undergraduate and postgraduate levels, as reflected in the Strategic Plan 2015-2020.


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