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29 October 2018 Photo Thabo Kessah
Qwaqwa Campus students march for safety and improved social services
Phuthaditjhaba Station Commander,Brigadier Matsoso Mohloare; Department of Justice and Constitutional Development’s Advocate Frans Dlamini; and Lerato Seekane from the Private Accommodation Providers Association signing a memorandum from Sakhile Mnguni.

Hundreds of students and staff from the University of the Free State’s Qwaqwa Campus recently marched to the Phuthaditjhaba South African Police Service to highlight their unhappiness about lack of safety and other services provided by various stakeholders in Qwaqwa.

“Our students have experienced continuous harassment, rape, burglaries, assaults, intimidation, and related unacceptable behaviours from criminal elements in the community and in government departments,” said SRC President, Sakhile Mnguni, reading from the memorandum of demands. “The SAPS, Departments of Health and Justice and Constitutional Development, as well as Maluti-a-Phofung Local Municipality are the biggest perpetrators. We demand visible policing where most of our commuter students reside, and on the main road. We also demand that the SAPS will take previously reported cases seriously and investigate them thoroughly. From the Department of Health, we demand abolishment of tribalism in the offering of services and that staff must acknowledge that they serve the entire community.”

Mnguni said the students demanded that the Department of Justice and Constitutional Development should work closely with the SAPS to ensure that all cases are quickly resolved. “Cases take forever to be resolved and all we get is a case number, but no progress,” he said. “From Maluti-a-Phofung Municipality, we demand basics such as water and electricity. The municipality must cater for the needs of students who reside within the municipality; for example, we need street and high-mast lights and maintenance thereof, as it is very dark, especially between campus and Phuthaditjhaba.”

Private accommodation service providers were not spared the rod. “Landlords must be held accountable for the goods stolen and damaged within their premises. They must put the necessary safety measures in place and meet the standards for accreditation by the university’s Housing and Residence Affairs (HRA). They must also reduce unreasonable rental amounts,” he added.

Representatives from the relevant institutions and departments signed and received the memorandum and were given seven days to respond.

The march was the highlight of the Safety Week activities which included the distribution of whistles and talks on criminality and the consequences thereof. It was a collaborative effort by the SRC, Protection Services, and Student Affairs. 

News Archive

National Human Trafficking Resource Line a victim-centred approach to combating crime
2017-08-24

Description: Beatri Kruger Tags: Beatri Kruger 

Prof Beatri Kruger, Adjunct Professor at the
UFS Faculty of Law. Photo: Supplied

As a response to the rising number of human trafficking cases in South Africa and around the world, key role players in various fields have pulled together to come up with workable solutions on how to stop the crime and assist victims. Some of the work being done by NGOs and law enforcement agencies has been supported by insights from research conducted in communities and by academic institutions. According to Prof Beatri Kruger, Adjunct Professor of Law in the Faculty of Law at the University of the Free State and experienced researcher in human trafficking, support for victims has grown in leaps and bounds with the help of the latest technology. More and better quality information can be collected to strengthen efforts of combating the crime,” she said.

One such technological development is the national Human Trafficking Resource Line, which provides various services, including information on trafficking activities, assistance to agencies working with victims of trafficking in persons (TIP), creating a network from which data can be collected, analysed, and activities tracked, in order to ensure the best service to victims.

The resource line connects callers, often victims of TIP or anonymous tippers, to service providers in social services, law enforcement, places of safety, medical facilities, and government agencies, especially during emergencies. 

Resource line a helping hand to victims

The resource line was established in 2016 and has replaced the previous helpline. This line provides more services and resources than just a helpline. Through partnerships, it works to strengthen local and national structures that can assist victims over the phone. 

Call specialists are trained by Polaris, an American company using international standards and protocols. The call specialists are available 24/7 to take reports of human trafficking confidentially and anonymously. They put victims in touch with service providers for health screening, counselling, and repatriation if they are from another country, and also assist with case management.

Empowering service providers is the key to success

Support for service providers such as NGOs, safe houses, and government departments in the network is in the form of skills training programmes for staff, and a referral system in various provinces around the country. There are good referral partners in each province, as well as provincial coordinators ensuring accountability regarding cases, mobilising services for victims, and coordinating the referrals and response.  

To strengthen the network further, services provided in each province are being standardised to ensure that the right people are contacted when handling cases, and that key stakeholders in each province are used. The strength of the provincial provider network is key to offering victims of human trafficking the services they need.

Human trafficking is a crime that permeates multiple academic disciplines and professions. Therefore, information collected from victims through such a helpline and collated by agencies, will assist academic institutions such as the UFS in furthering their research, while strengthening the content of academic programmes in fields such as law, law enforcement, social sciences, health sciences, and international relations.

The number to call for reporting or providing tips on TIP-related crimes and activities, is 0800 222 777.

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