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26 October 2018 Photo Stephen Collett
Parks Tau at JN Boshoff lecture, believes that the state should assume role as leader
Parks Tau, who delivered this year’s JN Boshoff lecture, believes that the state should assume its rightful role as leader of all citizens.

The state entered into a covenant with society. The state is therefore obliged to provide essential services to the people. Holding into account the public sector is the White Paper on Local Government which was implemented at the birth of democracy. Now that the post-apartheid period has matured, leaders are unpacking the loaded subject of public service.

In his capacity as the South African Local Government Association president, Parks Tau delivered the 2018 JN Boshoff Memorial Lecture. He shared his views on: ‘What is the significance of the Public Service in nation-building within a democracy?’ 

The lecture was hosted by the Department of Public Administration and Management, at the University of the Free State’s Bloemfontein Campus on Wednesday 17 October 2018. Tau reiterated that the founding principles of social development and economic growth, integration, empowerment, and learning should be treated as a commitment by the government to the citizens of South Africa.

Constitutional rights reserved

In addition to communities being entitled to basic services such as the provision of water, sanitation, and safety, it is necessary to “move beyond merely stating the principle of Batho Pele. It requires of us to appreciate the role of the state in promoting equity and development in all communities”, Tau said.

Rights coupled with responsibilities 

Citizens and communities are responsible for safeguarding public property and making certain public officials are held accountable. “This covenant therefore goes both ways. It is about a relationship of mutual interest and benefit, and one that promotes both community and nationhood,” said the former Executive Mayor of the city of Johannesburg.

Tau stated that much work needed to be done through effective policies, legislation and investments to return the country to the levels of investor confidence that our national economy enjoyed during its highest rating from Moody’s in the 2008/9 financial year. This would ensure that the state assumed its rightful role as leader and organiser of different stakeholders and “takes its rightful place as a sovereign state in the family of nations”, as enshrined in the constitution.

News Archive

National Human Trafficking Resource Line a victim-centred approach to combating crime
2017-08-24

Description: Beatri Kruger Tags: Beatri Kruger 

Prof Beatri Kruger, Adjunct Professor at the
UFS Faculty of Law. Photo: Supplied

As a response to the rising number of human trafficking cases in South Africa and around the world, key role players in various fields have pulled together to come up with workable solutions on how to stop the crime and assist victims. Some of the work being done by NGOs and law enforcement agencies has been supported by insights from research conducted in communities and by academic institutions. According to Prof Beatri Kruger, Adjunct Professor of Law in the Faculty of Law at the University of the Free State and experienced researcher in human trafficking, support for victims has grown in leaps and bounds with the help of the latest technology. More and better quality information can be collected to strengthen efforts of combating the crime,” she said.

One such technological development is the national Human Trafficking Resource Line, which provides various services, including information on trafficking activities, assistance to agencies working with victims of trafficking in persons (TIP), creating a network from which data can be collected, analysed, and activities tracked, in order to ensure the best service to victims.

The resource line connects callers, often victims of TIP or anonymous tippers, to service providers in social services, law enforcement, places of safety, medical facilities, and government agencies, especially during emergencies. 

Resource line a helping hand to victims

The resource line was established in 2016 and has replaced the previous helpline. This line provides more services and resources than just a helpline. Through partnerships, it works to strengthen local and national structures that can assist victims over the phone. 

Call specialists are trained by Polaris, an American company using international standards and protocols. The call specialists are available 24/7 to take reports of human trafficking confidentially and anonymously. They put victims in touch with service providers for health screening, counselling, and repatriation if they are from another country, and also assist with case management.

Empowering service providers is the key to success

Support for service providers such as NGOs, safe houses, and government departments in the network is in the form of skills training programmes for staff, and a referral system in various provinces around the country. There are good referral partners in each province, as well as provincial coordinators ensuring accountability regarding cases, mobilising services for victims, and coordinating the referrals and response.  

To strengthen the network further, services provided in each province are being standardised to ensure that the right people are contacted when handling cases, and that key stakeholders in each province are used. The strength of the provincial provider network is key to offering victims of human trafficking the services they need.

Human trafficking is a crime that permeates multiple academic disciplines and professions. Therefore, information collected from victims through such a helpline and collated by agencies, will assist academic institutions such as the UFS in furthering their research, while strengthening the content of academic programmes in fields such as law, law enforcement, social sciences, health sciences, and international relations.

The number to call for reporting or providing tips on TIP-related crimes and activities, is 0800 222 777.

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