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03 September 2018 Photo Thabo Kessah
Burnout affects productivity in higher education
Elizabeth Nchapi’s study says burnout has adverse results for both employer and employee.
Staff members who are chronically exhausted may develop a cynical attitude towards their work and are likely to underperform, therefore feeling incompetent or experiencing a sense of reduced accomplishment. This is according to a research study by Elizabeth Nchapi, Head: Finances, on the University of the Free State’s Qwaqwa Campus. The study, which formed part of her Master of Arts (Higher Education Studies), also gives a comprehensive view on potential consequences for individuals and the organisation itself.

“The study was informed by my experience as a finance professional working at a higher-education institution where most of the research on burnout has mainly been around academic staff, hence this study focused on administrative staff,” she said.

Work environment stressors for administration staff

“Administrative staff in this sector have a responsibility to provide quality service not only to the academic core business of the institution, but also to the external stakeholders. Their working conditions require extensive multitasking, as they may often be expected to perform external roles or in fields other than their regular functions. Given that they continuously work under these circumstances, members may increasingly suffer from pressure leading to stress and burnout, which is a state of mental and physical exhaustion caused by one’s work environment.”

Work-environment stressors that lead to burnout, according to the study, include work overload, student interaction, team conflict, role ambiguity, job insecurity, lack of organisational support, lack of motivation, and workplace bullying.

Results of burnout

“Some of the potential consequences of burnout that have been identified as serious health problems may include, among others, sleep disturbances, anxiety, depression, and respiratory infections,” said Nchapi.

“Previous studies have shown that burnout does not only impact employees’ physical and psychological well-being. It also has significant consequences for the organisations and the employers. These include absenteeism, alcohol abuse, and poor organisational commitment, which ultimately result in poor performance,” she added.

The study further emphasises that personal and organisational consequences cut across the lines of gender, age, race, and employment levels. 

News Archive

IRSJ Research fellow embarks on historic ‘voyage’
2017-12-11

Description: Grider read more Tags: Prof John Grider, Foreign Voyage, Pacific Labour Identity, IRSJ, Institute for Reconciliation and Social Justice, Institute for Reconciliation and Social Justice (IRSJ),  

Prof John T Grider, making the maritime past alive again in the minds
of a new generation.
Photo: Eugene Seegers


 

Prof John Grider, Associate Professor of History at the University of Wisconsin-La Crosse in the USA and a Research Fellow in the Institute for Reconciliation and Social Justice (IRSJ) at the University of the Free State (UFS), has launched a book based on more than a decade of research into the Pacific maritime labour identity. His monograph, entitled A Foreign Voyage—Pacific Labour Identity, 1840-1890, delves into the history of the maritime industry, not only as a vehicle for expanding the processes of capitalism, colonialism, industrialisation, and globalisation, but is also exploring the impact of this industry on the shifts in gender, race, class, and technology.

As a student in Colorado, a homesick Grider tried to connect with his coastal roots via research. “Before I started to explore the maritime history, I thought of the ocean as a type of boundary that you sometimes need to cross. The truth is that globalisation happens on ships.” Prof Grider’s passion for Pacific maritime labour identity generates colourful discussions on the topic. Masculine sailors confronted by technological de-skilling that corroded away their identity, come to life as he talks and writes. “I try to show students that history is more than a story about the powerful few, and that everyday people, who may seem powerless, play a major role in shaping the past and the future.”

This monograph is based on first-hand, previously unpublished accounts of daily life at sea, often from ships’ logs and the diaries kept by the men who sailed them. The culmination of much painstaking research and supporting evidence, this book investigates the complex interplay between gender, class, and race sourced from the narratives of men who found themselves working in the transforming Pacific maritime industry during the mid-nineteenth century. A powerful lesson to be learnt from this fascinating segment of maritime labour history, is adaptability, “especially in today’s rapidly changing labour world”, Prof Grider says. 

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