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Burnout affects productivity in higher education
Elizabeth Nchapi’s study says burnout has adverse results for both employer and employee.

Staff members who are chronically exhausted may develop a cynical attitude towards their work and are likely to underperform, therefore feeling incompetent or experiencing a sense of reduced accomplishment. This is according to a research study by Elizabeth Nchapi, Head: Finances, on the University of the Free State’s Qwaqwa Campus. The study, which formed part of her Master of Arts (Higher Education Studies), also gives a comprehensive view on potential consequences for individuals and the organisation itself.

“The study was informed by my experience as a finance professional working at a higher-education institution where most of the research on burnout has mainly been around academic staff, hence this study focused on administrative staff,” she said.

Work environment stressors for administration staff

“Administrative staff in this sector have a responsibility to provide quality service not only to the academic core business of the institution, but also to the external stakeholders. Their working conditions require extensive multitasking, as they may often be expected to perform external roles or in fields other than their regular functions. Given that they continuously work under these circumstances, members may increasingly suffer from pressure leading to stress and burnout, which is a state of mental and physical exhaustion caused by one’s work environment.”

Work-environment stressors that lead to burnout, according to the study, include work overload, student interaction, team conflict, role ambiguity, job insecurity, lack of organisational support, lack of motivation, and workplace bullying.

Results of burnout

“Some of the potential consequences of burnout that have been identified as serious health problems may include, among others, sleep disturbances, anxiety, depression, and respiratory infections,” said Nchapi.

“Previous studies have shown that burnout does not only impact employees’ physical and psychological well-being. It also has significant consequences for the organisations and the employers. These include absenteeism, alcohol abuse, and poor organisational commitment, which ultimately result in poor performance,” she added.

The study further emphasises that personal and organisational consequences cut across the lines of gender, age, race, and employment levels. 

News Archive

Process to appoint rector and vice-chancellor underway
2009-01-20

The process to appoint a rector and vice-chancellor for the University of the Free State (UFS) is underway and the selection committee has compiled a short list of five candidates to interview.

The committee, comprising of vice-rectors, deans and other members of senior management as well as representatives of the UFS Council, Senate, Institutional Forum, Student Representative Council and trade unions compiled the interview list out of the 26 candidates that applied.

“The applications, which closed on 2 December 2008, were received by an independent company specialising in the recruitment of executive and senior academic positions. The post was advertised locally as well as internationally,” says Prof. Teuns Verschoor, Acting Rector of the UFS.

According to Prof. Verschoor interviews will be conducted early February with the five candidates. These candidates are broadly representative in terms of race and gender. “If everything goes according to plan, three candidates will be invited after the interviews to introduce themselves to the university community at a public session to explain their vision and view of their role as rector and vice-chancellor of the UFS. These appearances should take place by the middle of February,” says Prof. Verschoor.

“We intend to submit the appointment of the successful candidate for approval at the meeting of the UFS Council in March,” says Prof. Verschoor.
Media Release:
Issued by:  Lacea Loader 
Assistant Director: Media Liaison 
Tel: 051 401 2584 
Cell: 083 645 2454 
E-mail: loaderl.stg@ufs.ac.za
20 January 2009

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