Latest News Archive

Please select Category, Year, and then Month to display items
Previous Archive
03 September 2018 Photo Thabo Kessah
Burnout affects productivity in higher education
Elizabeth Nchapi’s study says burnout has adverse results for both employer and employee.

Staff members who are chronically exhausted may develop a cynical attitude towards their work and are likely to underperform, therefore feeling incompetent or experiencing a sense of reduced accomplishment. This is according to a research study by Elizabeth Nchapi, Head: Finances, on the University of the Free State’s Qwaqwa Campus. The study, which formed part of her Master of Arts (Higher Education Studies), also gives a comprehensive view on potential consequences for individuals and the organisation itself.

“The study was informed by my experience as a finance professional working at a higher-education institution where most of the research on burnout has mainly been around academic staff, hence this study focused on administrative staff,” she said.

Work environment stressors for administration staff

“Administrative staff in this sector have a responsibility to provide quality service not only to the academic core business of the institution, but also to the external stakeholders. Their working conditions require extensive multitasking, as they may often be expected to perform external roles or in fields other than their regular functions. Given that they continuously work under these circumstances, members may increasingly suffer from pressure leading to stress and burnout, which is a state of mental and physical exhaustion caused by one’s work environment.”

Work-environment stressors that lead to burnout, according to the study, include work overload, student interaction, team conflict, role ambiguity, job insecurity, lack of organisational support, lack of motivation, and workplace bullying.

Results of burnout

“Some of the potential consequences of burnout that have been identified as serious health problems may include, among others, sleep disturbances, anxiety, depression, and respiratory infections,” said Nchapi.

“Previous studies have shown that burnout does not only impact employees’ physical and psychological well-being. It also has significant consequences for the organisations and the employers. These include absenteeism, alcohol abuse, and poor organisational commitment, which ultimately result in poor performance,” she added.

The study further emphasises that personal and organisational consequences cut across the lines of gender, age, race, and employment levels. 

News Archive

UFS Qwaqwa Campus celebrates student excellence
2010-10-29

Dr Elias Malete, Campus Principal, with Ms Makakane

Christmas came early for the student community of the University of the Free State (Qwaqwa Campus). This after the Chairman of the Phuthaditjhaba-based Salemane Holdings, Mr Mei Salemane, announced a three-year sponsorship deal for the campus’ Student Affairs Excellence Awards during the prestigious awards ceremony held recently.

“We fully understand from experience that a lot of young people are from disadvantaged families, which hamper their development in most cases. We are not any different from them; that is why we vow to make a difference by pledging our support by sponsoring these awards for the next three years at a tune of R150 000 annually,” said Mr Mei whilst handing over cash prizes to the value of R28 000 to the best-performing students in the four faculties.

In response, the Director of Student Affairs, Mr Teboho Manchu, acknowledged the role that local businesses can play in supporting higher education.

“We wish to thank Salemane Holdings and other sponsors for giving recognition to young men and women for their achievements,” concluded Manchu.

Awards issued on the day covered a wide range that included academic performance as well as for sporting and cultural excellence.

We use cookies to make interactions with our websites and services easy and meaningful. To better understand how they are used, read more about the UFS cookie policy. By continuing to use this site you are giving us your consent to do this.

Accept