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Burnout affects productivity in higher education
Elizabeth Nchapi’s study says burnout has adverse results for both employer and employee.
Staff members who are chronically exhausted may develop a cynical attitude towards their work and are likely to underperform, therefore feeling incompetent or experiencing a sense of reduced accomplishment. This is according to a research study by Elizabeth Nchapi, Head: Finances, on the University of the Free State’s Qwaqwa Campus. The study, which formed part of her Master of Arts (Higher Education Studies), also gives a comprehensive view on potential consequences for individuals and the organisation itself.

“The study was informed by my experience as a finance professional working at a higher-education institution where most of the research on burnout has mainly been around academic staff, hence this study focused on administrative staff,” she said.

Work environment stressors for administration staff

“Administrative staff in this sector have a responsibility to provide quality service not only to the academic core business of the institution, but also to the external stakeholders. Their working conditions require extensive multitasking, as they may often be expected to perform external roles or in fields other than their regular functions. Given that they continuously work under these circumstances, members may increasingly suffer from pressure leading to stress and burnout, which is a state of mental and physical exhaustion caused by one’s work environment.”

Work-environment stressors that lead to burnout, according to the study, include work overload, student interaction, team conflict, role ambiguity, job insecurity, lack of organisational support, lack of motivation, and workplace bullying.

Results of burnout

“Some of the potential consequences of burnout that have been identified as serious health problems may include, among others, sleep disturbances, anxiety, depression, and respiratory infections,” said Nchapi.

“Previous studies have shown that burnout does not only impact employees’ physical and psychological well-being. It also has significant consequences for the organisations and the employers. These include absenteeism, alcohol abuse, and poor organisational commitment, which ultimately result in poor performance,” she added.

The study further emphasises that personal and organisational consequences cut across the lines of gender, age, race, and employment levels. 

News Archive

UFS breakthrough on SRC
2005-06-10

The Council of the University of the Free State (UFS) today unanimously approved the establishment of a Central Student Representative Council (CSRC)  to ensure the democratic participation of students at its three campuses in the governance of the university.

In a major breakthrough and transformation step for student governance, the Central SRC will include representatives of the main campus in Bloemfontein, the Vista campus and the Qwaqwa campus of the UFS.

The establishment of the Central SRC follows the incorporation of the Qwaqwa campus into the UFS in January 2003 and the incorporation of the Vista campus in Bloemfontein into the UFS in January 2004.

According to Dr Ezekiel Moraka, Vice-Rector: Student Affairs, today’s decision of Council is the result of a lengthy, negotiated agreement between the three campuses. Independent experts facilitated part of the process.

With the establishment of a Central SRC, the UFS has adopted a federal student governance model whereby the CSRC is the highest representative student body on matters of common concern for all students.

However, the three campuses of the UFS will retain autonomous SRC structures for each campus with powers and responsibilities for matters affecting the particular campus.

This arrangement will be reviewed after a year to make allowance for the phasing out of students at the Vista campus, as was agreed in the negotiations preceding the incorporation of that campus into the UFS.

The central SRC will have a maximum of 12 members made up of members of the campus SRCs, including the presidents of these three SRCs. In total, the main campus will have 5 representatives, the Qwaqwa campus will have 4 representatives and the Vista campus will have 3 representatives.

From these 12 members a central SRC president will be chosen on a quarterly basis to represent the general student body at Executive Management, Senate and Council.

In another key decision and significant step forward affecting student governance, the Council also approved amendments the constitution of the Student Representative Council (SRC) of the main campus.  These amendments were the results of deliberations of student organizations, the SRC and the Student Parliament of the UFS main campus.

The amendments to the constitution of the main campus SRC determines that nine of the 18 SRC members must be elected by means of proportional representation and nine on the basis of an individual, first-past-the-post election.

This decision comes in the wake of calls by certain student organizations on main campus for proportional representation to be included as a means of electing student representatives.

The following portfolios of the main campus SRC will be contested by individual candidates on the basis of first past the post:

  • president
  • secretary
  • academic affairs
  • legal and constitutional affairs
  • student development
  • arts and culture
  • men’s internal liaison
  • ladies internal liaison
  • media, marketing and liaison

The following nine portfolios will be contested by affiliated organizations on a proportional representation basis.

  • two vice-presidents
  • treasurerdialogue and associations
  • transformation
  • campus affairs and recreation
  • sport
  • international affairs
  • community service

It also is a breakthrough to have all constitutional changes processed and approved at the June meeting of the Council, with all relevant student organizations having been part of the process and accepting the outcome of the process.

According to the chairperson of the UFS Council, Judge Faan Hancke, today’s unanimous decisions on student governance are an indication of how all UFS stakeholders represented in Council are committed to finding win-win solutions in the interest of the university.

“Once again the UFS has reached another milestone in its transformation and has shown the rest of the country that we are pioneers in the field of reaching intelligent solutions to complex situations,” Judge Hancke said.

According to Dr Moraka, the central SRC constitution will come into effect from the start of the second semester this year.

 MEDIA RELEASE

Issued by: Lacea Loader
    Media Representative
    Tel:  (051) 401-2584
    Cell:  083 645 2454
     E-mail:  loaderl.stg@mail.uovs.ac.za

10 June 2005
 

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