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03 September 2018 Photo Thabo Kessah
Burnout affects productivity in higher education
Elizabeth Nchapi’s study says burnout has adverse results for both employer and employee.

Staff members who are chronically exhausted may develop a cynical attitude towards their work and are likely to underperform, therefore feeling incompetent or experiencing a sense of reduced accomplishment. This is according to a research study by Elizabeth Nchapi, Head: Finances, on the University of the Free State’s Qwaqwa Campus. The study, which formed part of her Master of Arts (Higher Education Studies), also gives a comprehensive view on potential consequences for individuals and the organisation itself.

“The study was informed by my experience as a finance professional working at a higher-education institution where most of the research on burnout has mainly been around academic staff, hence this study focused on administrative staff,” she said.

Work environment stressors for administration staff

“Administrative staff in this sector have a responsibility to provide quality service not only to the academic core business of the institution, but also to the external stakeholders. Their working conditions require extensive multitasking, as they may often be expected to perform external roles or in fields other than their regular functions. Given that they continuously work under these circumstances, members may increasingly suffer from pressure leading to stress and burnout, which is a state of mental and physical exhaustion caused by one’s work environment.”

Work-environment stressors that lead to burnout, according to the study, include work overload, student interaction, team conflict, role ambiguity, job insecurity, lack of organisational support, lack of motivation, and workplace bullying.

Results of burnout

“Some of the potential consequences of burnout that have been identified as serious health problems may include, among others, sleep disturbances, anxiety, depression, and respiratory infections,” said Nchapi.

“Previous studies have shown that burnout does not only impact employees’ physical and psychological well-being. It also has significant consequences for the organisations and the employers. These include absenteeism, alcohol abuse, and poor organisational commitment, which ultimately result in poor performance,” she added.

The study further emphasises that personal and organisational consequences cut across the lines of gender, age, race, and employment levels. 

News Archive

Medical screening tests can help detect health risks at an early stage
2013-09-09

09 September 2013

It is once again time for the annual medical screening tests done by the Centre for Health and Wellness, which helps staff at the University of the Free State to watch their health.

All staff members are invited to participate and to find out how healthy they really are.

Dr Anette Prins, Deputy Director of the Centre for Health and Wellness, says their aim this year is to get every staff member to go for a checkup.

“For this reason, the tests will be done on different days and in different buildings. In this way, we take the test to the staff and they don’t have to come to a particular point as was done in the past.”
According to Discovery Health’s Healthy Company Index for 2013, in which the UFS also participated, about half of South African employees suffer from four or more health risk factors (blood pressure, obesity). The worst is that almost 70% of employees in this group believe that they are both fit and healthy. Fifty-three percent of those employees do not go for the essential preventative health checkups.

However, this picture may change as a result of the annual medical screening tests for staff of the UFS, because risk factors such as high blood pressure, cholesterol and high blood sugar levels can be detected at an early stage.

The tests take about 30 minutes per person and include a physical test, as well as an electronic questionnaire. The entire process is very confidential.

This year there are also prizes up for grabs, such as a Nexa Polaris 7.0 tablet and travel bags, during each session.

TIME

Monday
9 September

Tuesday
10 September

Wednesday
11 September

Thursday
12 September

Friday
13 September

09:00 – 12:00 Winkie Direko Building, K139 Agriculture Building, Lecture Hall B and C Physical Resources Hall

Stef Coetzee Building,Committee Room

Agriculture Building, K8
12:00 – 15:30 Flippie Groenewoud Building, Lapa
  • Flippie Groenewoud Building K110
  • 12:00 - 14:00 Main Building K16
George du Toit Building, Large Committee Room (3rd floor)

Francois Retief Building, Reception area

Sasol Library, K 433

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