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08 August 2019 | Story Valentino Ndaba | Photo Sonia Small
Student Safety
The university continues to make concerted efforts to increase student and staff safety on and off campuses.
Protection Services monitors all campuses around the clock to ensure the safety of students and staff. Safety is at the top of the agenda of the University of the Free State (UFS), as it is crucial for maintaining an environment conducive to teaching and learning. A number of on- and off-campus security measures are in place that are constantly being reviewed as the need arises. 

On-campus security measures

Members of Protection Services man the Operational Centre on a 24-hour basis. This office can be contacted by students and staff members to report incidents on and off campus. Security patrols on foot and by vehicle are conducted by members of Protection Services along with contracted security officers on a daily basis on all campuses. In addition, dedicated security officers are deployed at female residences at night.

State-of-the-art CCTV cameras are monitored around the clock by members of Protection Services. These cameras play a vital role in the investigation of incidents as well as the real-time detection of criminal activities taking place on campus. A number of arrests have been made using CCTV footage. A process is underway to enhance the current CCTV capacity by installing new cameras at identified hotspots on campus and at student residences.

Red-pole panic alarms linked to cameras were installed on the three UFS campuses. A security-response vehicle is dispatched to locations when the alarm is activated. Intruder alarms were also installed at various buildings on all the campuses. It alerts Protection Services in the case of unauthorised entries or burglaries.

There are three dedicated Investigation Officers in the Department of Protection Services – two on the Bloemfontein Campus and one on the Qwaqwa Campus – who are responsible for investigating cases on campuses, as well as working in collaboration with SAPS Investigating Officers on all off-campus reported cases. One of them is always on standby to respond to cases reported after hours. The university also appointed a staff member who is responsible for threat detection, investigations, and liaising with external law-enforcement agencies. He is also responsible for the coordination of off-campus safety and security operations.

Safeguarding the off-campus environment

Although the university has no jurisdiction off campus, several measures were implemented in collaboration with external law-enforcement agencies such as the South African Police Service (SAPS), Community Policing Forum (CPF), and private security companies. 

The UFS is represented on the CPF committees for sector 2 and 3 of the Park Road Police Station, and sector 4 of the Kagisanong Police Station, and joined operations are conducted from time to time. A Student Safety Collaboration Forum for both on- and off-campus students is currently being established and several Crime Stop WhatsApp groups consisting of students, SAPS and CPF members, sector policing, armed security companies, and Protection Services are being used for real-time reporting and response.

The Department of Protection Services also appointed an off-campus Security Liaison Officer to assist students in reporting crime incidents to the SAPS and obtaining the necessary social and psychological support. This officer also liaises with the SAPS and private security companies on an ongoing basis to enhance security around the campus.

Members of SAPS, CPF, and security companies conduct regular patrols in areas where students reside. 

Protection Services and the Department of Housing and Residence Affairs have already accredited several off-campus residences, and are working together to accredit more in line with the guidelines of the Department of Higher Education and Training. More than 3 000 beds in Bloemfontein have been accredited so far. 

The Sexual Assault Response Team is at your service

All students and staff members can now report incidents related to gender-based violence, sexual harassment, and any act of prejudice or discrimination directly to the Sexual Assault Response Team (SART), which was recently officially launched by the Unit for Institutional Change and Social Justice.  Members of Protection Services also recently received training in assisting victims of sexual-violence incidents.

Incidents may be reported from Monday to Friday, 07:30-16:30 on +27 51 401 7777, and after hours on the 0800 204 682 toll-free line. This initiative is proudly sponsored by the Office for Gender Equality and Anti-discrimination, together with the UFS Social Support Unit. 

On combating academic anxiety

The Office for Student Counselling and Development (SCD) is launching the Student Toolkit on the Bloemfontein Campus on 23 August 2019. Students will now have a step-by-step guide that contains all the information needed to ensure a healthy mental-health status.

Should students need professional individual or group counselling, support is available from the SCD. Visits can be arranged by calling +27 51 401 2853 or emailing scd@ufs.ac.za 

Emergency contact details are available with the click of a button on the KovsieApp or at the back of all access cards.

News Archive

UFS’s Unit for Children’s Rights instrumental in helping human trafficked victim
2010-03-29

Adv. Beatri Kruger.
Photo: Leonie Bolleurs
“Wheeling and dealing is part of our daily life. But what if the ‘product’ bought or sold is not a spanner or a cell phone, but a living human being? Disturbing news came to the fore... apart from other places in the country, and for that matter all over the world, it was discovered that people are treated like commodities here in Bloemfontein as well,” said Adv. Beatri Kruger from the Unit for Children’s Rights at the University of the Free State (UFS).

Adv. Kruger was instrumental in completing and availing the first comprehensive Research Report on Human Trafficking in South Africa to the public on 23 March 2010. As a member of the Reference Group advising on interim research reports on human trafficking, she contributed to the report. The report proves to be an extremely valuable tool for, among others, government departments and non-governmental organisations that use it as a guideline in planning interventions to combat human trafficking.

The Unit for Children’s Rights is also one of the founding members of the Free State Human Trafficking Forum (FHF). To react on and fight the disturbing reality of human trafficking more efficiently, a number of concerned role players such as Child Welfare and other non-governmental organisations, police officials, prosecutors, social workers, health practitioners, private businesses, churches and community organisations joined forces and formed the FHF. The Unit for Children’s Rights hosts monthly meetings at the UFS to facilitate the coordination of this multi-disciplinary counter-trafficking team.

Adv. Kruger is very excited about some of the successes of the FHF; such as the story of Soma (not her real name). This Indian woman was recruited in India by an Indian couple who are staying in South Africa, by promising her a good job in South Africa. However, instead of finding the promised job, Soma was extensively exploited for labour purposes. With the help of a “good Samaritan” she managed to escape from the perpetrators and fled to the police. Soma was removed to ensure her safety and accommodated in a safe place in Bloemfontein. Counselling and other services were rendered to her by an organisation which is also a member of the FHF. One of the challenges facing Soma and the service providers was that Soma speaks a foreign dialect and for weeks a trusted interpreter could not be found.

This obstacle rendered communication with her to the bare minimum. The perpetrators were arrested but unfortunately the new comprehensive counter-trafficking law is not in force yet. Therefore the perpetrators could only be convicted of some offences in the Immigration Act. However, due to good police investigation followed by shrewd consultations, the perpetrators agreed to pay for the victim’s return flight to India as well as for the flight ticket of the investigating officer to escort her to safety. The Unit for Children’s Rights did networking with Ms Maria Nikolovska of the International Organisation for Migration (IOM), who agreed to assist in the safe reintegration of Soma in India. Soma is now on her way back home.

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