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28 May 2019 | Story Xolisa Mnukwa
Siphila Dlamini
Siphila Dlamini represented the UFS at the 15th Southern Africa Scout Youth Forum.
During the short April holidays, first-year BA student, Siphila Dlamini, led and participated in the 15th Southern Africa Scout Youth Forum and the 41st Southern Africa Scout Conference. Siphila previously also represented South Africa in the 8th and 13th World Scout Youth Forums in Baku, Azerbaijan and Harare, Zimbabwe respectively. He also participated in the 2018 International Leadership Training in Lilongwe, Malawi.

Siphila was elected as a member of the Southern Africa Youth Committee for the term 2017-2020, with the mandate of representing young leaders in decision making and youth engagement at Zonal level of the Southern Africa Scout Youth Forum.

He formed part of the forum committee and chaired several sessions of the proceedings since the tender age of 14. Youth leaders from Southern African Development Community (SADC) countries such as Botswana, the Kingdom of Eswatini, Malawi, South Africa, Mozambique, Namibia, Zambia, and Zimbabwe attended the conference. 

This 15th forum was themed ‘The Role of young people during emergencies’. Throughout the forum, young people deliberated on strategies to improve decision making in national scout organisations within their respective countries. The Southern Zone Youth Forum empowers young people by equipping them with good decision-making skills and increasing youth engagement on the African continent. 

According to Siphila, the Southern Zone Youth Forum is an effective tool for youth engagement and the continuation of skills development among young people in Southern Africa. It allows the youth to reflect on their growth and achievement, while broadening the unique impact of scouting in the world. 

News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.
According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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