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23 February 2021 | Story Dr Nitha Ramnath | Photo Supplied
Mankopane Tsosane.
Juggling work and studies while creating work-life balance can be quite challenging for many. Mankopane Tsosane managed to do just that. A staff member in the Department of Public Administration and Management on the Qwaqwa Campus, Tsosane will receive her MAdmin degree at the University of the Free State virtual graduation ceremony on 24 February 2021.

Promoted by Prof Liezel Lues, the title of Tsosane dissertation is, The influence of human resource development challenges on public health service delivery in Mangaung.  The study examined the human-resource development (HRD) challenges facing the administrative staff of the National, Pelonomi Regional, and the Universitas Academic hospitals.

“I am extremely excited and honoured to have gone through this journey and completed my master’s degree,” says Tsosane. This was no easy task, as I was supposed to balance my work and study. But this couldn’t have happened if it had not been for the continued support of my supervisor, Prof Liezel Lues. She has been a pillar of strength throughout, and for that I am forever indebted to her. “I have learned that the future belongs to those who believe in the beauty of their dreams and anything is possible if you put your mind to it, with the right amount of discipline and dedication.”

An article written by Tsosane was accepted for publication in the next issue of the Journal of Public Administration titled: ‘Leadership Accountability and the Development of Administrative Staff at Prominent Hospitals in the Mangaung Metropolitan Health Area’.

The dissertation accepts that there is an increasing demand from the public for quality health-service delivery, as shown in the high number of public protests against poor health-service delivery. The study concludes that the Free State Department of Health (FSDoH) is still faced with the problem of a skills audit and insufficient budget allocations. Therefore, there is a dire need by the FSDoH to acquire skilled HRD professionals or to upgrade their skills and knowledge to meet the requirements of the now changing public sector.

News Archive

The challenges of local governance highlighted at the JN Boshoff Memorial lecture
2014-08-26

 

Mr Kopung Ralikontsane
Photo: Jerry Mokoroane

The annual JN Boshoff memorial lecture was hosted by the Faculty of Economics and Management Sciences in conjunction with the Department of Public Management on 21 August 2014. Mr Kopung Ralikontsane, Director-general of the Free State Provincial Government, presented the keynote address, ‘Challenges Facing Local Government in Service Delivery’.

In his opening remarks, Mr Ralikontsane gave the background of the South African municipal structures, the legal framework within which they operate and the challenges they are currently facing. He added that “local government is a sphere at the coalface of service delivery and if this sphere fails, South Africa would have failed to be a developmental state.”

He said the Free State provincial government has made great strides in developing local communities, with millions of rands invested in various development projects such as water and sanitation, electrification, roads and storm water structures, community facilities and solid waste disposal.

Local government is still faced with other challenges, though. He pointed out that public employees are subject to greater scrutiny and increased demands from citizens. As a result, they have to provide better services, but within stricter limits on resources. Conflict arises due to changing relationships between public servants and citizens, downsizing, restructuring and contracting out of government services and activities.

Despite the various structures implemented by local government, municipalities are serving an ever-growing population in an economic decline. Regulations have been put into place to devise credible Integrated Development Plans (IDPs) to improve municipal infrastructure, build competent management teams and strong operations and increase technical capacity for effective delivery of services.

Mr Ralikontsane invited students to join local government in crafting innovative solutions. “We know the problem, but we need to encourage you to join forces with your local government and tackle them.”

Mr Kopung Ralikontsane has served in local government for two decades and also serves as Head of Administration of the Free State Government and as Cabinet Secretary.


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