Juggling work and studies while creating work-life balance can be quite challenging for many. Mankopane Tsosane managed to do just that. A staff member in the
Department of Public Administration and Management on the Qwaqwa Campus, Tsosane will receive her MAdmin degree at the University of the Free State virtual graduation ceremony on 24 February 2021.
Promoted by Prof Liezel Lues, the title of Tsosane dissertation is, The influence of human resource development challenges on public health service delivery in Mangaung. The study examined the human-resource development (HRD) challenges facing the administrative staff of the National, Pelonomi Regional, and the Universitas Academic hospitals.
“I am extremely excited and honoured to have gone through this journey and completed my master’s degree,” says Tsosane. This was no easy task, as I was supposed to balance my work and study. But this couldn’t have happened if it had not been for the continued support of my supervisor, Prof Liezel Lues. She has been a pillar of strength throughout, and for that I am forever indebted to her. “I have learned that the future belongs to those who believe in the beauty of their dreams and anything is possible if you put your mind to it, with the right amount of discipline and dedication.”
An article written by Tsosane was accepted for publication in the next issue of the Journal of Public Administration titled: ‘Leadership Accountability and the Development of Administrative Staff at Prominent Hospitals in the Mangaung Metropolitan Health Area’.
The dissertation accepts that there is an increasing demand from the public for quality health-service delivery, as shown in the high number of public protests against poor health-service delivery. The study concludes that the Free State Department of Health (FSDoH) is still faced with the problem of a skills audit and insufficient budget allocations. Therefore, there is a dire need by the FSDoH to acquire skilled HRD professionals or to upgrade their skills and knowledge to meet the requirements of the now changing public sector.