Molebatsi Mosimanegape
T: +27 51 401 3000
E: MosimanegapeMP@ufs.ac.za
Molebatsi Mosimanegape is a dedicated professional with a solid academic background and a proud alumna of the University of the Free State (UFS). Holding a degree in Corporate Marketing and Communication Science, an Advanced Project Management degree, an Academic Advice Certificate, and a Postgraduate Diploma in Business Management, I bring a wealth of knowledge and expertise to my role.
Currently, I serve as a pivotal member of the Kovsie2B Connect Centre, where I play a crucial role in supporting marketers with exhibitions. Our department serves as the primary interface between UFS, prospective students, and the community, aiming to provide comprehensive support and communication for prospective students while assisting our Student Recruitment marketers in the field. We pride ourselves on offering program information to undergraduate and postgraduate students, ensuring accessibility and clarity for all inquiries.
I engage with clients through various channels, including telephone, walk-ins, and email inquiries, utilizing our Chatbot platform to address questions and concerns efficiently. Effective communication and providing exceptional customer support are central to our mission.
Furthermore, our responsibilities include participating in institutional school expos and career days and organizing annual marketing events in collaboration with our events department. We also coordinate campus visits for individuals and groups upon request, enhancing the university experience for prospective students and stakeholders.
In summary, my professional journey revolves around effective communication, proactive interaction, and delivering top-notch customer support to facilitate meaningful connections between UFS and its stakeholders.