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06 August 2018 Photo Sonia Small
Karen Lazenby WomenofKovsies
Dr Karen Lazenby strives for a stronger, rule-based, and consistent governance structure.

A transformed University of the Free State (UFS) will be one that promotes social justice in everything it does, a university where its diverse people feel a sense of common purpose and engagement. The UFS is developing this through its Integrated Transformation Plan (ITP) introduced in January 2017. 

“The majority of the current systems and processes in student administration at the university are still manual. This lack of automation leads to inconsistencies and service failures,” says Dr Karen Lazenby. As Registrar for Systems and Administration, Dr Lazenby is responsible for ensuring a smooth and efficient student lifecycle across all three campuses. 

With the ITP, the Governance: Systems and Administration work stream strives to have a stronger, rule-based, and consistent governance structure with a single line of accountability in student administration across all faculties and relevant support departments on the three campuses. By ensuring this ease of use and access there will be an integrated student experience and greater empowerment of students.

“Our focus is on automation and self-services for students (such as the time-table, requests for additional and ad hoc exams and appeals), to ensure transparency and accessibility of rules and policies, decisions relating to admission, progression rules, awarding of qualifications and graduation and faculty and general rules,” Dr Lazenby said.  It will also entail the optimisation of PeopleSoftCampus (the Enterprise Resource Planning system).

“Through this automation, I would also like to get the university’s student administration to such a level that academic staff can focus their energy on teaching and research and student administration staff can focus more on quality assurance,” said Dr Lazenby.

News Archive

Internet Broadcast Project wins at International Enterprise Video Awards
2014-08-11

Video: Internet Broadcast Project

In April this year, the ICTISE (ICT Innovation in School Education) division won the first place at the Enterprise Video Awards held in Madison, Wisconsin, USA. Their Internet Broadcast Project (IBP) was the overall winner in the Innovation category – competing against universities and other training institutions from across the world.

The IBP is a collaborative project between the ICTISE and the Free State Department of Education (FSDoE). Broadcasting from the South Campus studio in Bloemfontein, teachers use specialised web-casting technology to present lessons that reach 68 education centres. Lessons cover a range of subjects and broadcast in real time to teachers and learners from Grades 8 to 12, covering 40 Free State towns, including the most rural areas.

Head of the ICTISE Project, Sarietjie Musgrave said, “Each participating school is equipped with 24/7 uncapped internet access, an all-in-one computer (computer, data projector and sound system), a document camera and a printer – the same equipment used in the studio by the expert teachers.

“The technology provided allows learners to communicate with the expert teacher in the studio during a broadcast to the school or learner at no cost. Lessons can be downloaded on to various devices and re-used during teaching time, shared with neighbouring schools, or taken home by learners to help with homework or for revision.

“To date, the IBP catalogue contains over 2 000 video lessons and during 2013 alone, the 68 schools accessed and used these videos 69 305 times. The project has the potential to reach more than 40 000 learners and 1 765 teachers every week.”

Innovation and sustainability form the backbone of this project. Support is provided to teachers and learners in Mathematics, Maths Literacy, Physical Science, Life Science, Geography, English, Accounting, Economics and Business Studies.


The ICTISE has a dedicated technical team to support schools. During broadcasts there is a dedicated helpline and on-site technical support, even in the remotest areas.

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