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09 November 2018 | Story Charlene Stanley | Photo Charlene Stanley
Our Relentless Water Dilemma
Dr Tseliso Ntili, HOD of the Free State Department of Water and Sanitation, warns that pollution caused by mismanagement of municipal water-treatment works puts severe pressure on the province’s water security.


“Despite our water challenges, Bloemfontein will never become a second Cape Town.” This firm assurance was given by Dr Tseliso Ntili, HOD of the Free State Department of Water and Sanitation, during his presentation at the recent regional seminar of the Faculty of Law’s Environmental Law Association.

The theme of the seminar was Water Quality and Water Security in Bloemfontein and was attended by staff and students from the Faculty of Law and the Faculty of Natural and Agricultural Sciences, as well as relevant role players from private, business, and government sectors.

Not enough water for city’s needs

Water restrictions in some form do seem to remain part of our future landscape though, as Dr Ntsili explained that the city’s current water yield of 218 megalitres per day still fell short of the demand of 259 megalitres per day.
 
Pollution and mismanagement at municipal level

He pointed out that a big cause for concern was that 75% of the Free State’s waste-water treatment works were dysfunctional. Housekeeping and security at these plants are often severely neglected. Yet, it is difficult for the Department of Water and Sanitation to act against offending municipalities.

“In intra-governmental disputes, the courts must be satisfied that organs of state have taken all reasonable steps to settle contentions – which can be a time-consuming process,” he explained.

Dr Ntsili said that the Caledon River System’s dwindling water levels due to low rainfall and siltation was also a concern, but that plans were underway to supplement the water supply to Bloemfontein via the Gariep Dam by 2026.

However, he warned that poor water management could drastically affect these long-term plans.

“If we can’t manage pollution, the cost will be high. Water security will be challenged, and we will have water shortages – not because of drought, but because of negligence.” 

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"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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