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03 September 2018 Photo Thabo Kessah
Burnout affects productivity in higher education
Elizabeth Nchapi’s study says burnout has adverse results for both employer and employee.

Staff members who are chronically exhausted may develop a cynical attitude towards their work and are likely to underperform, therefore feeling incompetent or experiencing a sense of reduced accomplishment. This is according to a research study by Elizabeth Nchapi, Head: Finances, on the University of the Free State’s Qwaqwa Campus. The study, which formed part of her Master of Arts (Higher Education Studies), also gives a comprehensive view on potential consequences for individuals and the organisation itself.

“The study was informed by my experience as a finance professional working at a higher-education institution where most of the research on burnout has mainly been around academic staff, hence this study focused on administrative staff,” she said.

Work environment stressors for administration staff

“Administrative staff in this sector have a responsibility to provide quality service not only to the academic core business of the institution, but also to the external stakeholders. Their working conditions require extensive multitasking, as they may often be expected to perform external roles or in fields other than their regular functions. Given that they continuously work under these circumstances, members may increasingly suffer from pressure leading to stress and burnout, which is a state of mental and physical exhaustion caused by one’s work environment.”

Work-environment stressors that lead to burnout, according to the study, include work overload, student interaction, team conflict, role ambiguity, job insecurity, lack of organisational support, lack of motivation, and workplace bullying.

Results of burnout

“Some of the potential consequences of burnout that have been identified as serious health problems may include, among others, sleep disturbances, anxiety, depression, and respiratory infections,” said Nchapi.

“Previous studies have shown that burnout does not only impact employees’ physical and psychological well-being. It also has significant consequences for the organisations and the employers. These include absenteeism, alcohol abuse, and poor organisational commitment, which ultimately result in poor performance,” she added.

The study further emphasises that personal and organisational consequences cut across the lines of gender, age, race, and employment levels. 

News Archive

Freedom of religion, a constitutional right and area of global concern
2017-01-17

 Description: Prof Shaun de Freitas Tags: Prof Shaun de Freitas

Prof Shaun de Freitas
Photo: Mamosa Makaya





Freedom of religion is enshrined in the South African Constitution, states that everyone has the right to freedom of religion, which more specifically entails the freedom of conscience, religion, thought, belief and opinion. It makes provision for the protection of religious communities in South Africa. Consequently, the maintenance and protection of such a right is of fundamental importance.

Prof Shaun de Freitas, Associate Professor of Law at the University of the Free State (UFS) specialises in constitutional law, with a specific focus on the right to freedom of religion, and has produced several publications in the field. The latest is titled “Transcending the Private-Public School Divide in the Context of the Right to Freedom of Religion in South Africa”, Chapter 19, in Religious Freedom and Religious Pluralism in Africa – Prospects and Limitations published by Stellenbosch University in 2016.

Prejudice a challenge in all societies
There are numerous challenges faced by religious groups around the world concerning prejudice, association with terrorism and political power and influence. Therefore, research in this field becomes important in helping to uphold the rights and freedoms of religious minority groups, to be able to foster understanding between communities.

Balancing responsibility and religious rights
His current focus is on challenges that have arisen in South Africa, more specifically pertaining to the right of medical practitioners to object conscientiously towards participating in certain medical procedures, the parameters of freedom related to religious associations and the inclusion of religious expression in public schools. These matters are also relevant to many other parts of the world (including, ironically enough, those democratic societies that endeavour to make diversity flourish).

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