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07 July 2020 | Story Andre Damons | Photo Dell.org
Dr Thashlin Govender, program director, Michael & Susan Dell Foundation South Africa.

The University of the Free State (UFS) is pleased to announce that it will be providing students with additional, holistic support to ensure no student is left behind during the COVID-19 pandemic. UFS aims to go beyond meeting the academic needs of students by bolstering initiatives aimed at providing mental health support, tending to future career anxiety, and upscaling mentorship. 

In the wake of the COVID-19 pandemic most students and educators have faced new challenges. Many are overwhelmed by online teaching styles and students with previous access to academic support on campus are now forced to go at it alone at home. These challenges result in more than potential long-term academic setbacks, they trigger emotional reactions which many students may not be equipped to solve whilst meeting academic and social demands.

In its commitment to ensure that all students are academically supported, the UFS introduced the Keep calm, #UFSLearnOn campaign for students and the #UFSTeachOn campaign for staff during April 2020. The projects the university will implement aim to build on this campaign and help tackle student’s new realities. The initiatives include extended one-on-one tutoring via the university’s A_STEP call centre, which will enable the upscaling of tutorial support for the most vulnerable students who are experiencing challenges with learning due to a lack of resources; scaling of e-mentoring to provide socio-emotional support to the broader student population and to create additional capacity for more accurate tracking of students’ support needs. This will lead to the required socio-emotional support for students affected by the circumstantial changes brought about by COVID-19. 

Other projects that will benefit from the funding include a dedicated toll-free 24-hour student mental-health helpline to better equip the university’s psychological support services to assist students who are experiencing mental-health crises; scaling graduate employability opportunities to expand the offering and reach of the UFS Career Services office and improve the efficiency of current initiatives; and additional support for Health Sciences students in the delivery of emotional support to students who are experiencing great uncertainty about the future due to the adapted online teaching and learning methodology. 

“The UFS has adopted an online learning approach and, although indications are that students have adapted to this mode of learning and teaching, the additional services will assist tremendously in ensuring that the university succeeds in completing the academic year. These projects are funded by the Michael & Susan Dell Foundation, and we are grateful to have a committed and likeminded partner embarking on his journey with us,” says Prof Francis Petersen, Rector and Vice-Chancellor of the UFS. 

“Providing a supportive, encouraging environment is imperative for students to achieve academic success. This is truer now than ever before, as online learning has tasked students with taking their academic careers into their own hands, often with limited opportunities to receive personalised advice and support. Our hope is that the initiatives brought to life by UFS will serve as a catalyst for both short and long-term benefits for the students most in need,” says Dr Thashlin Govender program director, Michael & Susan Dell Foundation South Africa.

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MBA Programme - Question And Answer Sheet - 27 May 2004
2004-05-27

1. WHAT MUST THE UNIVERSITY OF THE FREE STATE (UFS) DO TO GET FULL ACCREDITATION FOR THE MBA PROGRAMMES?

According to the Council on Higher Education’s (CHE) evaluation, the three MBA programmes of the UFS clearly and significantly contribute to students’ knowledge and skills, are relevant for the workplace, are appropriately resourced and have an appropriate internal and external programme environment. These programmes are the MBA General, the MBA in Health Care Management and the MBA in Entrepreneurship.

What the Council on Higher Education did find, was a few technical and administrative issues that need to be addressed.

This is why the three MBA programmes of the UFS received conditional accreditation – which in itself is a major achievement for the UFS’s School of Management, which was only four years old at the time of the evaluation.

The following breakdown gives one a sense of the mostly administrative nature of the conditions that have to be met before full accreditation is granted by the CHE:

a. A formal forum of stakeholders: The UFS is required to establish a more structured, inclusive process of review of its MBA programmes. This is an administrative formality already in process.

b. A work allocation model: According to the CHE this is required to regulate the workload of the teaching staff, particularly as student numbers grow, rather than via standard management processes as currently done.

c. Contractual agreements with part-time staff: The UFS is required to enter into formal agreements with part-time and contractual staff as all agreements are currently done on an informal and claim-basis. This is an administrative formality already in process.

d. A formal curriculum committee: According to the CHE, the School of Management had realised the need for a structure – other than the current Faculty Board - where all MBA lecturers can deliberate on the MBA programmes, and serve as a channel for faculty input, consultation and decision-making.

e. A system of external moderators: This need was already identified by the UFS and the system is to be implemented as early as July 2004.

f. A compulsory research component: The UFS is required to introduce a research component which will include the development of research skills for the business environment. The UFS management identified this need and has approved such a component - it is to take effect from January 2005. This is an insufficient element lacking in virtually all MBA programmes in South Africa.

g. Support programmes for learners having problems with numeracy: The UFS identified this as a need for academic support among some learners and has already developed such a programme which will be implemented from January 2005.

The majority of these conditions have been satisfied already and few remaining steps will take effect soon. It is for this reason that the UFS is confident that its three MBA programmes will soon receive full accreditation.

2. WHAT ACCREDITATION DOES THE UFS HAVE FOR ITS MBA PROGRAMME?

The UFS’s School of Management received conditional accreditation for its three MBA programmes.

Two levels of accreditation are awarded to tertiary institutions for their MBA programmes, namely full accreditation and conditional accreditation. When a programme does not comply with the minimum requirements regarding a small number of criteria, conditional accreditation is given. This can be rectified during the short or medium term.

3. IS THERE ANYTHING WRONG WITH THE ACADEMIC CORE OF THE UFS’s MBA PROGRAMMES?

No. The UFS is proud of its three MBA programmes’ reputation in the market and the positive feedback it receives from graduandi and their employers.

The MBA programmes of the UFS meet most of the minimum requirements of the evaluation process.

In particular, the key element of ‘teaching and learning’, which relates to the curriculum and content of the MBA programmes, is beyond question. In other words, the core of what is being taught in our MBA programmes is sound.

4. IS THE UFS’s MBA A WORTHWHILE QUALIFICATION?

Yes. Earlier this year, the School of Management – young as it is - was rated by employers as the best smaller business school in South Africa. This was based on a survey conducted by the Professional Management Review and reported in the Sunday Times Business Times, of 25 January 2004.

The UFS is committed to maintaining these high standards of quality, not only through compliance with the requirements of the CHE, but also through implementing its own quality assurance measures.

Another way in which we benchmark the quality of our MBA programmes is through the partnerships we have formed with institutions such as the DePaul University in Chicago and Kansas State University, both in the US, as well as the Robert Schuman University in France.

For this reason the UFS appreciates and supports the work of the CHE and welcomes its specific findings regarding the three MBA programmes.

It is understandable that the MBA review has caused some nervousness – not least among current MBA students throughout the country.

However, one principle that the UFS management is committed to is this: preparing all our students for a world of challenge and change. Without any doubt the MBA programme of the UFS is a solid preparation.

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