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The UFS is continuously working to ensure that you are kept abreast of important critical information. It is therefore important that the cellphone number you are using is updated to reflect your current correct number.
To update your cellphone number, please go to the UFS self-service portal at https://www.ufs.ac.za/kovsielife/student-self-service OR contact
the Call Centre at +27 51 401 9666. Please provide the following information to the call centre agent:
– your initials, surname, student number, cellphone number, email address, and physical address.
Monitor the official UFS communication platforms regularly for important information, and please stay safe during this lockdown period.
UFS Statement regarding incorrect issuing of application acknowledgement letters for the 2015 academic year in 2017
2017-07-07
The University of the Free State, through the Office of Student Academic Services, is investigating a communication error that resulted in a number of students receiving application acknowledgement letters for the 2015 academic year via email from the university in 2017.
An error occurred in the internal electronic letter mailing system, which resulted in letters being mailed that were set on 2015 parameters instead of 2017. This resulted in 31 000 communications being assigned to 19 123 applicants who applied in 2015 and already received acknowledgment letters.
The university pledges to correct this communication error by sending apologies to the affected students via SMS, as well as responding to any enquiries relating to this matter in a timely manner.
The university sincerely apologises to students and families who are affected, and will take strict measures to ensure that this error does not occur again.
For further enquiries, please contact: +27 51 401 9666 or email: studentadmin@ufs.ac.za.
Released by:
Lacea Loader (Director: Communication and Brand Management)
Telephone: +27 51 401 2584 | +27 83 645 2454
Email: news@ufs.ac.za | loaderl@ufs.ac.za
Fax: +27 51 444 6393