On PeopleSoft Financials > Employee Self-Service > Service request > Service Request Link: https://psfin.ufs.ac.za/psp/finprd/EMPLOYEE/ERP/c/MANAGE_WORK_ORDER.WM_ADD_WR_SS. GBL

Yes; check the progress of a service request on “My Service Request Worklist” at https://psfin.ufs.ac.za/psp/finprd/EMPLOYEE/ERP/c/UV_MAINTENANCE_MANAGEMENT.UV_WM_ SR_EM_WORKL.GBL

Contact the University Estates Helpdesk on +27 51 401 9222, or email UEHelpdesk@ufs.ac.za

Contact Chantelle Loubser (+27 51 401 2465 | LoubserC@ufs.ac.za) or Llanie Smith (+27 51 401 2790 | LSmith@ufs.ac.za)

Refer to the Minor Alterations document.

Submit a service request and send the keys (marked with the service request number in an envelope) to University Estates, Room 12. Keys received before 10:00 will be delivered to your office in the afternoon. Keys received later in the day will be delivered the following day.

Protection Services

• Maintenance of card systems
• Alarm systems
• Faulty booms or remotes

• Moving of loose furniture (if the furniture needs to be disassembled, however, put in a service request with University Estates in advance to arrange a carpenter).

ICT Services 

• Any IT-related services, including cabling.

University Estates tenders and quotations will be available on E-Tender on the UE web platform.

The scope of work for the tender will be included in the advert on the website.

Compulsory briefing sessions (clarification meetings) will be done in the form of a livestream with all consultants/contractors (the UFS has endorsed Teams as a virtual platform).

A link for the compulsory virtual tender briefing session will be included in the advert on the website.

The chosen virtual platform has an icon of a hand, where if someone wants to ask a question, they can press the hand icon and the host will be notified that someone wants to ask a question or comment on the subject matter.

The link for the compulsory briefing session will be available for an hour and expire thereafter.

The virtual platform allows for recording of the livestream briefing session, the host of the meeting will notify all the attendees that the meeting will be recorded prior to commencement of the session.

The banking details of the university will be given on the advert of the tenders; the contractors should submit electronic proof of payment stating the company name, the project number, and the name of the project for purchasing of tender document to Liteboho Moleli at molelil@ufs.ac.za Upon receipt of the proof of payment, a link/file will be emailed to the contractors.

The tender period is to a maximum of 14 days in line with the Joint Building Contracts Committee (JBCC) contract.

Contractors will submit their tender documents by sending an email to the UFS centralised E-Tender email address at tenders4provisioning@ufs.ac.za. The subject should be the project name and the words “TENDER/TENDER NO.” Where the document is too large for email, the tenderer must send an email with the link to their preferred cloud storage platform or similar (such as WeTransfer.com), where larger files can be stored and downloaded as specified by the UFS procurement department.

For quotations, the contractors should submit their quotations by email to the UE centralised email address: Quotations4UE@ufs.ac.za. The subject should be the project name and the words “QUOTATION/PROJECT NO.”

For closing of tenders or quotations, an email with a link for the livestream will be sent to all contractors that have submitted the tender documents in order to participate in the closing of tender session.

Any further clarity regarding the BOQ and the scope of work should be addressed to the Principle Agent (the contact details will be on the tender document).

An Excel BOQ can be issued to contractors on request through the Principal Agent (the contact details will be on the tender document).

Only one contractor will be allowed to sign the compulsory briefing session attendance register. Should one contractor sign for more than one company, both companies will be disqualified.

The awarding of the tender does not necessarily depend on the pricing, but also on compliance with the procurement policy of the UFS. The UFS procurement endorses the point system. Please see respective tender documents for specifications.

Tender documents submitted after the closing date and time will be disqualified.

The onus lies with and remains with the contractor to ensure that provision for sufficient time is made in order for emails to be received in time and documents downloaded prior to the closing. It is suggested that contractors also contact the office to confirm receipt of their email or include a read-receipt notification with their email to confirm that their mail has been received.

Contact the University Estates Helpdesk on +27 51 401 9222, or email UEHelpdesk@ufs.ac.za for immediate assistance.

Temperature in venues are set to keep the temperature at 23° Celsius as per national standards.

Please enter a service request.

Please see the heater standard operating procedure (SOP) under Policies and Guidelines.

Please submit a service request.

Please see the information sheet on air-conditioning.

Albie Louw (+27 51 401 9207 | louwa1@ufs.ac.za), after reading the UFS Space Management Guidelines and Procedures.

Gerhard Heunis (+27 51 401 3267 | HeunisG@ufs.ac.za | CC louwa1@ufs.ac.za)

Jacques Krohn (+27 51 401 7041 | KrohnHJ@ufs.ac.za | CC louwa1@ufs.ac.za)

Our procedure is explained in our SOP regarding UFS rental properties

A vacant rental space shops is advertised by means of a Request for Proposal at Support Services: www.ufs.ac.za/university-estates-home/tenders

Albie Louw +27 51 401 9207 or e-mail louwa1@ufs.ac.za

The interior maintenance of a rental space (plumbing, air-conditioning, shopfronts, locks, etc.) is the responsibility of the tenant. Interior and exterior structural issues, such as a leaking roof, are the responsibility of the UFS. Communal/exterior blocked drains, paving, etc. are the responsibility of the UFS. Contact the University Estates Helpdesk on +27 51 401 9222, or email UEHelpdesk@ufs.ac.za.

Please send an email to the UE Helpdesk with a service request number as the subject, along with the query thereof.

Please send an email to the University Estates Helpdesk on UEHelpdesk@ufs.ac.za with a service request number as the subject, and your enquiry, or call +27 51 401 9222.

Valamy Vermeulen, +27 51 401 9820 | +27 79 438 8389 | ValamyVEE@ufs.ac.za
Rudi Robinson, +27 51 401 9128 | +27 76 982 8458 | RobinsonR1@ufs.ac.za

Valamy Vermeulen, +27 51 401 9820 | +27 79 438 8389 | ValamyVEE@ufs.ac.za
Rudi Robinson, +27 51 401 9128 | +27 76 982 8458 | RobinsonR1@ufs.ac.za

Rudi Robinson, +27 51 401 9128 | +27 76 982 8458 (office hours) | RobinsonR1@ufs.ac.za
After-hours: +27 51 401 2634 (ask for Factotum on duty)

Nisa Mc Gluwa, +27 51 401 9641 | McGluwavca@ufs.ac.za

Nisa Mc Gluwa, +27 51 401 9641 | McGluwavca@ufs.ac.za
Valamy Vermeulen, +27 51 401 9820 | +27 79 438 8389 | ValamyVEE@ufs.ac.za

Nisa Mc Gluwa, +27 51 401 9641 | McGluwavca@ufs.ac.za
Valamy Vermeulen, +27 51 401 9820 | +27 79 438 8389 | ValamyVEE@ufs.ac.za

Gerard Hoogendoorn, +27 51 401 3547 | +27 83 429 3547 | hoogendoorng@ufs.ac.za

               OR

Diphate Dimo, +27 51 401 3885 | Dimodd@ufs.ac.za
Daniel Mokoakoa, +27 51 401 2105 | mokoakoadn@ufs.ac.za

Gerard Hoogendoorn, +27 51 401 3547 | +27 83 429 3547 | hoogendoorng@ufs.ac.za

UFS Academic Ad-hoc Bookings, +27 51 401 9641 | Acadadhocbookings@ufs.ac.za

Nisa Mc Gluwa, +27 51 401 9641 | McGluwavca@ufs.ac.za

Jeanné Combrinck, +27 51 5051324 | +27 83 648 1729 | combrinckjm@ufs.ac.za

                      OR

Natalie Petersen, +27 51 505 1326 | +27 83 648 1729 | petersennv@ufs.ac.za

Jeanné Combrinck, +27 51 5051324 | +27 83 648 1729 | combrinckjm@ufs.ac.za
Natalie Petersen, +27 51 505 1326 | +27 83 648 1729 | petersennv@ufs.ac.za

Jeanné Combrinck, +27 51 5051324 | +27 83 648 1729 | combrinckjm@ufs.ac.za

Jeanné Combrinck, +27 51 5051324 / 083 648 1729, combrinckjm@ufs.ac.za,

Jeanné Combrinck, +27 51 5051324 | +27 83 648 1729 | combrinckjm@ufs.ac.za

Jeanné Combrinck, +27 51 5051324 | +27 83 648 1729 | combrinckjm@ufs.ac.za

Jeanné Combrinck, +27 51 5051324 | +27 83 648 1729 | combrinckjm@ufs.ac.za

All payment certificates, consultant fees, and invoices for capital projects should be submitted to ue_invoices@ufs.ac.za (Invoices for University Estates)

All payment enquiries can be directed to Elsie Tshabalala (RadebeEN@ufs.ac.za)

Refer to the document for requirements to ensure valid tax invoices:

Supplier Registration forms can be requested from Nico Piedt (PiedtNET@ufs.ac.za). The completed Supplier Registration form must be submitted in hard copy to Helena Els at the reception desk of University Estates.