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07 July 2020 | Story Andre Damons | Photo Dell.org
Dr Thashlin Govender, program director, Michael & Susan Dell Foundation South Africa.
The University of the Free State (UFS) is pleased to announce that it will be providing students with additional, holistic support to ensure no student is left behind during the COVID-19 pandemic. UFS aims to go beyond meeting the academic needs of students by bolstering initiatives aimed at providing mental health support, tending to future career anxiety, and upscaling mentorship. 

In the wake of the COVID-19 pandemic most students and educators have faced new challenges. Many are overwhelmed by online teaching styles and students with previous access to academic support on campus are now forced to go at it alone at home. These challenges result in more than potential long-term academic setbacks, they trigger emotional reactions which many students may not be equipped to solve whilst meeting academic and social demands.

In its commitment to ensure that all students are academically supported, the UFS introduced the Keep calm, #UFSLearnOn campaign for students and the #UFSTeachOn campaign for staff during April 2020. The projects the university will implement aim to build on this campaign and help tackle student’s new realities. The initiatives include extended one-on-one tutoring via the university’s A_STEP call centre, which will enable the upscaling of tutorial support for the most vulnerable students who are experiencing challenges with learning due to a lack of resources; scaling of e-mentoring to provide socio-emotional support to the broader student population and to create additional capacity for more accurate tracking of students’ support needs. This will lead to the required socio-emotional support for students affected by the circumstantial changes brought about by COVID-19. 

Other projects that will benefit from the funding include a dedicated toll-free 24-hour student mental-health helpline to better equip the university’s psychological support services to assist students who are experiencing mental-health crises; scaling graduate employability opportunities to expand the offering and reach of the UFS Career Services office and improve the efficiency of current initiatives; and additional support for Health Sciences students in the delivery of emotional support to students who are experiencing great uncertainty about the future due to the adapted online teaching and learning methodology. 

“The UFS has adopted an online learning approach and, although indications are that students have adapted to this mode of learning and teaching, the additional services will assist tremendously in ensuring that the university succeeds in completing the academic year. These projects are funded by the Michael & Susan Dell Foundation, and we are grateful to have a committed and likeminded partner embarking on his journey with us,” says Prof Francis Petersen, Rector and Vice-Chancellor of the UFS. 

“Providing a supportive, encouraging environment is imperative for students to achieve academic success. This is truer now than ever before, as online learning has tasked students with taking their academic careers into their own hands, often with limited opportunities to receive personalised advice and support. Our hope is that the initiatives brought to life by UFS will serve as a catalyst for both short and long-term benefits for the students most in need,” says Dr Thashlin Govender program director, Michael & Susan Dell Foundation South Africa.

News Archive

UFS appoints external consultants
2008-05-22

The management of the University of the Free State (UFS) has begun to co-operate with knowledgeable external consultants to provide them with additional capacity.

The consultants will assist the UFS in identifying the stumbling blocks in the implementation of the residence integration policy and suggest ways to overcome them. They will also support management and make recommendations on how to accelerate the transformation and integration processes.

One of the consultants will facilitate the strategic marketing and communication of the university. Another consultant will be responsible to manage the perception/reputation of the university after the damage done to its public image by the Reitz video.

“Although the UFS management will make a decision about the future of Reitz, they want to make it in consultation with as many stakeholders as possible. The decision will therefore be shared and discussed with the Council during its meeting on 6 June 2008. The outcome will take into account the submissions received from persons on whom this decision will have a direct impact as well as the submissions from other stakeholders. This includes current students in Reitz, their parents and the present staff of Reitz,” said Prof. Teuns Verschoor, Acting Rector of the UFS.

“In the interim management is also having discussions with the relevant role players Good progress is being made,” said Prof. Verschoor.

“The UFS will persist purposefully on its declared course of quality teaching, learning, research, community service, administrative and operational support. The management team is committed to lead the UFS purposefully and effectively as an academically excellent higher education institution,” he said.

Media Release
Issued by: Lacea Loader
Assistant Director: Media Liaison
Tel: 051 401 2584
Cell: 083 645 2454
E-mail: loaderl.stg@ufs.ac.za  
21 May 2008

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