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16 July 2020 | Story Leonie Bolleurs | Photo Pixabay
The UFS received a grant to the value of R1,3 million from the Oppenheimer Trust, which will be used to enhance online learning and communication initiatives.

The Oppenheimer Memorial Trust awarded the University of the Free State (UFS) a grant to the value of R1,3 million. The School of Accountancy, the Department of Communication Science, and the Centre for Sustainable Agriculture, Rural Development, and Extension (CENSARDE) are benefiting from the grant. 

All three entities will use the funds to support their emergency remote teaching and learning initiatives.

CENSARDE and the Department of Consumer Science mainly have as a centre of interest the development of sustainable food systems. CENSARDE concentrates on processes of growing, harvesting, and food production, and Consumer Science focuses on the processing, preparation, and packaging of food.

Prof Johan van Niekerk, Head of CENSARDE and acting head of the Department of Consumer Science, believes the two academic entities hold the potential to lead research, develop capacity, promote leadership, and to create partnerships that will benefit the agri-business sector both on a local and national level.

He says they plan to design an up-to-date online education management system with the funds they received from the trust. He believes teaching should be adaptive, with an increased focus on online teaching – to mitigate the current COVID-19 challenges and ensure continuous student access to learning programmes without major interruption.

They will train eight personnel members to develop their subjects into new online courses. 

School of Accountancy

In the School of Accountancy, Prof Frans Prinsloo, Head of the school, says they will use the funds to develop a ‘ChatBot TaxChat’, which will form part of the school’s strategic initiative of leveraging technology to enhance teaching to its students.

The chatbot, a software application hosted on WhatsApp, will be used to conduct online chats using a chat service. The chatbot will be developed by Lizelle Bruwer, Senior Lecturer in the School of Accountancy, who specialises in teaching taxation.  

Bruwer explains that as lecturers, they experienced challenges with the sudden transition to the online learning environment. Firstly, students did not take all their study material with them when they left, and secondly, a number of students are studying at night and have to wait till the next morning for answers to their questions.  

“Both these issues have the potential to create significant learning gaps that pose serious risks for the academic success and well-being of our students,” she says. 

“The chatbot – due in September 2021 – will focus on fundamental South African tax theory and content. If a student has a tax question, they can access WhatsApp and type in their question, or select an item from a pre-populated list of frequently asked questions. The student will get an immediate response, at which point he or she can exit the application. They can also engage with the chatbot for additional examples and explanations in the form of videos, podcasts, diagrams, etc.”

Besides helping students who do not have textbooks to access theoretical content in a unique and stress-free way, the chatbot will also decrease the lead time for students to receive a response to their questions.

Prof Prinsloo believes that the development of the chatbot will also contribute to the digital acumen of both staff and students in the department, which is a crucial skill in the context of the Fourth Industrial Revolution. 

Department of Communication Science

Rentia Engelbrecht, Lecturer in the Department of Communication Science, explains that she is exploring instant messaging technology (IMT) as part of a research study to reach all students in the time of asynchronous online learning.

Engelbrecht says she is investigating the use of WhatsApp to reach students who are unable to access or engage with the university’s online platforms, and to add an element of synchronous communication. Research has indicated that WhatsApp is the most popular messaging app in Africa. “Nine out of every ten internet users in South Africa are active on WhatsApp,” she says. 

Her study is guided by the effectiveness of IMT in reaching students who are unable to participate in the online platforms of the university’s learning management system (LMS). She also explores the student needs which can be met through IMT that the current LMS cannot tend to. 

She will use the funding to buy data for first-year Communication Science students and students enrolled in the Higher Certificate in Humanities taking Communication Science. “This will allow all students to participate in the WhatsApp classes and in research interviews, reflecting on their experiences during this time of distance learning.”

Engelbrecht believes the study will provide useful information on students’ needs in online distance learning in general, and particularly on the use of online distance education in times of crisis. More specifically, she hopes that the study will address the shortcomings of the online platform caused by the digital divide in South Africa.

News Archive

African Student Affairs Conference a huge success
2011-05-24

 
Mr Rudi Buys, UFS Dean of Student Affairs, Mr. Folabi Obembe, Managing Director of Worldview International, Ms Birgit Schreiber, Director of the Centre for Student support services at the University of the Western Cape, Dr. Augustinah Duyilemi, Dean of Student Affairs at the Adekunleh Ajasin University in Nigeria, Dr. Christina Lunceford, assistant Director for the Centre for Research on Educational Access and Leadership at California State University in America, and Prof. Cecil Bodibe, student affairs veteran and consultant.
Photo: Earl Coetzee

The African Student Affairs Conference (ASAC), which took place on our Main Campus last week, was a major success, with two days of lectures and discussions and two pleasant social gatherings, where delegates had the opportunity to get to know each other.

The conference, hosted on African soil for the first time, and co-hosted by the University of the Western Cape (UWC), started on Wednesday 18 May 2011 with an informal welcoming session. Delegates got to meet each other and Mr Rudi Buys, UFS Dean of Student Affairs, explained the meaning of South African words like "kuier" and "lekker'.

The official start of events took place on Thursday 19 May 2011, in the Reitz Hall in our Centenary Complex. The conference was attended by delegates from universities across the continent and aimed to place the focus on issues relating to student affairs in an African context.

Delegates shared and exchanged strategies, ideas and resources, and discussed issues related to the work of student affairs professionals. The conference hoped to promote an exchange of best practice and assist attendees in identifying successful programmes.

Among the topics discussed on the first day, were “Constructing Post-Conflict Democracy on campus: a case study of transformation of student governance and political engagement as post-conflict intervention”, by Mr. Buys, and a discussion on ways in which social and online media can be used to ease the challenges of student interaction, development and support, by Ms Birgit Schreiber, Director of the Centre for Student Support Services at UWC.

A panel discussion, led by Mr Buys and several members of our Interim Student Council (ISC), discussed the specific challenges faced at the UFS.  The importance of buy-in from role-players in decisions taken by University management in order to ensure their success, was discussed, using the UFS and our recent changes as an example.

The successful integration of residences on campus inevitably came under the spotlight and the recently resolved Reitz-saga was named as a catalyst in getting students less apathetic and more involved in attempts at creating racial and social harmony.

Dr Christina Lunceford, Assistant-Director of the Centre for Research on Educational Access and Leadership at California State University, presented a paper entitled A National Approach to Building Capacity in Student Affairs in South African Higher Education.

She commented on the fact that there is little or no philosophical framework or explicit theory that informs practice of student services in South Africa.

According to Dr Lunceford, student development should be a key concern for every department or unit within student services and emphasized the need for a centralized student development unit at each university.
She also touched on the need for institutions to implement support from international student affairs professional associations, professional development for student affairs practitioners, the utilization of technology to support professionals in the field, and working with international partners to explore future opportunities, as ways in which student affairs can be used to drive performance and change at universities.

The conference continued in the Scaena theatre on Friday 20 May 2011, with presentations by Dr Augustinah Duyileme, Dean of Student Affairs at Adekunle Ajasin University in Nigeria, and Prof. Bobby Mandew, Executive Director of Student Affairs at the University of Johannesburg (UJ).

Dr Duyileme presented a paper on the challenges faced by Nigerian universities with regard to student conflict and protests, which often turn violent, and how such violence can be curbed through proper planning and management.

Prof. Mandew presented a very well-received presentation on UJ’s successful off-campus housing initiative, which involves home-owners and business owners in the areas surrounding their campuses.

Their approach demonstrated how proper planning can prevent problems associated with over-population in private homes and conflict with neighbours of the university, usually related to an influx of students into residential neighbourhoods.

This problem is faced by many universities, as more and more students flock to universities on the continent and campus residents cannot accommodate them.

The conference came to a close on Friday, with most delegates agreeing that the exchange of knowledge which took place was extremely valuable.

Ms Deborah Lahlan, of Nigeria, said: “This is an important conference for Africa and it should become a regular event.”
 

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