Purchase computer equipment

  • Navigate to http://solveit.ufs.ac.za/
  • Log on using your UFS email address as your username and campus password
  • Select Service Catalog in the left navigation to view all categories
  • Select the relevant option: Hardware
    • If there are sub-options, select the relevant sub-options
  • Complete each section of the page, then click Submit
  • On the Incident page, if you have any additional comments or details you would like to add, enter them in the additional comments text box.
    • If you would like your ICT Liaison or another colleague to keep an eye on the your call, add him/her to the Watch list and click Update.
    • Your request will be logged with the ICT Service Desk

Purchase software

  • Navigate to http://solveit.ufs.ac.za/
  • Log on using your UFS email address as your username and campus password
  • Select Service Catalog in the left navigation to view all categories
  • Select the relevant option: Software
    • If there are sub-options, select the relevant sub-options
  • Complete each section of the page, then click Submit
  • On the Incident page, if you have any additional comments or details you would like to add, enter them in the additional comments text box.
    • If you would like your ICT Liaison or another colleague to keep an eye on the your call, add him/her to the Watch list and click Update.
    • Your request will be logged with ICT Servicedesk

Email

Staff can email ICT Procurement at procureit@ufs.ac.za with their requirements. An ICT Services representative will respond promptly with solutions, recommendations, guidance.


Call us 
For a more personal approach, you can phone ICT Procurement for assistance.

  • Call +27 51 401 2000 (extension 2000 from the campus office line)
    • You can select relevant options
    • For ICT Procurement press 3

What we offer

  • Needs analysis
  • Advice on Hardware and Software
  • Sourcing of quotations
  • Liaison with Vendors
  • Contract and SLA Management
  • Facilitate procurement process
  • Asset recording
  • Loan equipment

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