Purchase computer equipment

• Navigate to https://solveit.ufs.ac.za/
• Log on using your UFS email address as your username and campus password
• Select Service Catalog in the left navigation to view all categories
• Select the relevant option: Hardware
  • If there are sub-options, select the relevant sub-options
• Complete each section of the page, then click Submit
• On the Incident page, if you have any additional comments or details you would like to add, enter them in the additional comments text box.
  • If you would like your ICT Liaison or another colleague to keep an eye on the your call, add him/her to the Watch list and click Update.
  • Your request will be logged with the ICT Service Desk

Purchase software

• Navigate to https://solveit.ufs.ac.za/
• Log on using your UFS email address as your username and campus password
• Select Service Catalog in the left navigation to view all categories
• Select the relevant option: Software
  • If there are sub-options, select the relevant sub-options
• Complete each section of the page, then click Submit
• On the Incident page, if you have any additional comments or details you would like to add, enter them in the additional comments text box.
  • If you would like your ICT Liaison or another colleague to keep an eye on the your call, add him/her to the Watch list and click Update.
  • Your request will be logged with ICT Servicedesk

Email

Staff can email ICT Procurement at procureit@ufs.ac.za with their requirements. An ICT Services representative will respond promptly with solutions, recommendations, guidance.

Call us 
For a more personal approach, you can phone ICT Procurement for assistance.

• Call +27 51 401 2000 (extension 2000 from the campus office line)
  • You can select relevant options
  • For ICT Procurement press 3

What we offer

• Needs analysis
• Advice on Hardware and Software
• Sourcing of quotations
• Liaison with Vendors
• Contract and SLA Management
• Facilitate procurement process
• Asset recording
• Loan equipment