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Where can UFS students get password support?

Password Policy

For on-campus student assistance

  • UFS Bloemfontein Campus: PC Lab (Next to the Sasol Library)
  • UFS Qwaqwa Campus: Media Centre LAB
  • UFS South Campus: Library PC Lab
Off Campus student assistance

  • Please call +27 51 401 3994 for assistance
    After hours support available as indicated below:

Week days: 16:30 - 22:00
Weekends: 08:00 - 18:00
Holidays: 09:00 - 18:00

  • Alternatively send an email to studentdesk@ufs.ac.za indicating your contact information and you will be contacted.
NOTE

  • During the support call, the Servicedesk agent will ask you a number of personal questions to try and verify your identity
  • After your identity has been verified, you will receive a SMS on the mobile number registered on PeopleSoft Student Self-service. If you do not receive this SMS, the Servicedesk agent may not be able to assist you further. This normally indicates that your mobile number is incorrect on the PeopleSoft Student Self-service portal. You will have to visit UFS Student Academic Services department to have your mobile number updated.
  • Once you have received the SMS, please login at https://selfservice.ufs.ac.za 

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