ICT Delivery, Operations
ICT Delivery, and Operations are the true customer-facing edge of ICT. Products and services delivered from this base represents the full scope of ICT services across the UFS domain.
Divisions
Reginald Hiscock
+27 51 401 2528
| Enterprise Resource Planning Development (ERP)
What we do:
- Configure ERP System to fulfil the business need.
- Acquire ERP modules systems as deem necessary by business
- Advise on the correct use of ERP Systems
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Willem Botha
+27 51 401 2803
| Services and Financial Management (SFM)
What we do:
- ICT Service Management
- ICT procurement
- Financial Compliance Management
- End-user Computing
- Learning Spaces
- Audio-Visual
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Louis Marais
+27 51 401 2814 | Systems, Platforms and Networks (SPN)
What we do:
- Server and Storage infrastructure
- Security system infrastructure
- Multi-user or network enabled business software platforms (This does not include desktop applications)
- Database Platforms
- Networks and Telephony
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Michael Van Rooyen
+27 51 401 2645
| Enterprise Data and Content Management (EDCM)
What we do:
- Deploy and maintain Data Technologies for the UFS
- Develop web application for which commercial applications does not exist or exceeds the budget limits.
- Manage document management technologies for UFS.
- Design, implement and maintain CRM.
- Configure Applications according to specifications and best practices set by the vendor.
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Chris Linstrom
+27 51 401 2675
| Technology, Innovation, and eResearch (TIER)
What we do: - Integration: - all EA sectors
- ARB administration
- Academic Computing
- ICT BCP management
- ICT DR management
- ICT Building and Facilities management
- ICT Health and Safety Management
- HPC Management
- Physical Security Management
- Configuration Management Database
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ICT Specialist Services and Governance
ICT Specialist Services are highly complex and/or specialised skills sets required to run and enable ICT across delivery functions.
Nico Bekker
+27 51 401 3076
| Strategic, Project, and Change Management (SPCM)
What we do:
- Project Management
- Change Management
- Assignment Coordination
- Strategic Programme and Model Management
- Operational Management of the Office of the CIO
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Kate Smit
+27 51 401 2344
| Risk and Quality Management (RQM)
What we do: - ICT Risk Management
- ICT Quality Management
- ICT Reporting
- Integrated Partnership Program (IPP) Management
- ICT Process Management
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Ernst Du Plooy
+27 51 401 2522 | Information Security, Governance, and Compliance (ISGC)
What we do:
To make sure all our data and information is safe, we adhere to the following principles:
- Confidentiality: all information, is not for all eyes
- Integrity: information is only valuable, if it is correct
- Availability: you can only use information, if it is available
- Regulatory compliance: we adhere to the data protection laws
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