ICT Delivery, Operations ICT Delivery, and Operations are the true customer-facing edge of ICT. Products and services delivered from this base represents the full scope of ICT services across the UFS domain.


Reginald Hiscock
+27 51 401 2528
Enterprise Resource Planning Development (ERP)

What we do:

  • Configure ERP System to fulfil the business need.
  • Acquire ERP modules systems as deem necessary by business
  • Advise on the correct use of ERP Systems


Willem Botha
+27 51 401 2803
Services and Financial Management (SFM)

What we do:

  • ICT Service Management 
  • ICT procurement 
  • Financial Compliance Management 
  • End-user Computing 
  • Learning Spaces 
  • Audio-Visual



Louis Marais
+27 51 401 2814
Systems, Platforms and Networks (SPN)

What we do:

  • Server and Storage infrastructure
  • Security system infrastructure
  • Multi-user or network enabled business software platforms (This does not include desktop applications)
  • Database Platforms
  • Networks and Telephony



Michael Van Rooyen
+27 51 401 2645

Enterprise Data and Content Management (EDCM) 

What we do:

  • Deploy and maintain Data Technologies for the UFS
  • Develop web application for which commercial applications does not exist or exceeds the budget limits.
  • Manage document management technologies for UFS. 
  • Design, implement and maintain CRM.
  • Configure Applications according to specifications and best practices set by the vendor.



Chris Linstrom
+27 51 401 2675

Technology, Innovation, and eResearch (TIER)

What we do:

  • Integration: - all EA sectors
  • ARB administration
  • Academic Computing
  • ICT BCP management
  • ICT DR management
  • ICT Building and Facilities management
  • ICT Health and Safety Management
  • HPC Management
  • Physical Security Management 
  • Configuration Management Database


ICT Specialist Services and Governance

ICT Specialist Services are highly complex and/or specialised skills sets required to run and enable ICT across delivery functions.

Nico Bekker
+27 51 401 3076

Strategic, Project, and Change Management (SPCM) 

What we do:

  • Project Management
  • Change Management
  • Assignment Coordination
  • Strategic Programme and Model Management
  • Operational Management of the Office of the CIO


Kate Smit
+27 51 401 2344

Risk and Quality Management (RQM)

What we do:

  • ICT Risk Management
  • ICT Quality Management
  • ICT Reporting 
  • Integrated Partnership Program (IPP) Management 
  • ICT Process Management



 Ernst Du Plooy
+27 51 401 2522

Information Security, Governance, and Compliance (ISGC)

What we do:

To make sure all our data and information is safe, we adhere to the following principles:

  • Confidentiality: all information, is not for all eyes
  • Integrity: information is only valuable, if it is correct
  • Availability: you can only use information, if it is available
  • Regulatory compliance: we adhere to the data protection laws



Jacobus Kotze
+27 51 401 2438
Business Alignment and Integration (BAI)

What we do:

  • Bridging the Gap Between ICT and Operations
  • Application Life Cycle Management
  • Solution Architecture and alignment

We use cookies to make interactions with our websites and services easy and meaningful, to better understand how they are used and to tailor advertising. You can read more and make your cookie choices here. By continuing to use this site you are giving us your consent to do this.