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21 July 2021
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Story Rulanzen Martin
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Photo Charl Devenish
Even after her premiership, Helen Zille has remained a powerful force within the South African political landscape. Here she is pictured during a workshop hosted by the Department of Political Science and Governance in February 2020.
Zille will be talking to
Prof Hussein Solomon in the Department of Political Studies and Governance at the University of the Free State.
You can join this interesting discussion on:
Date: 29 July 2021
About the author:
Helen Zille is a South African journalist, activist, and politician who served as the national leader (2007-2015) of the Democratic Alliance (DA), the official opposition party in South Africa. She was also Premier of the Western Cape from 2009 until 2019. Zille’s autobiography, Not without a Fight, was published in 2016.
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |