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The Department of Human Resources at the University of the Free State (UFS) recently organised a session for interns employed by various departments on the Bloemfontein, South, and Qwaqwa campuses. These interns appointed by the UFS, are funded through various Sector Education and Training Authorities (SETA) and the Department of Higher Education and Training (Presidential Youth Employment Initiative).

The goal of these workshops is to provide interns with the required skills to prepare them for the workplace.

Building the skill set of interns

Telishia van Vollenhoven, Training Specialist in the Department of Human Resources, says interns are essential to the UFS because they provide a new perspective on the institution's day-to-day operations and processes and may give thoughts on strategy, goals, rules, and more.

 “Interns are a very important part of an organisation. They are also our employees. With these workshops, we would like to equip them with the necessary skills to prepare them for the workplace. They bring in new fresh ideas and assist with the operational function of the institution. The workshop is not just applicable to interns, but all staff and line managers could also benefit from such a workshop.”

As part of the workshop, interns were introduced to a variety of programmes that aid in their overall development. These include how to create a results-oriented resume/CV, the definition and benefits of an internship, understanding the internship programme at the UFS, understanding workplace requirements, delivering effective customer service, becoming more productive, learning organisational skills, the importance of teamwork, creating awareness of differences in the workplace, and how to compile a portfolio of evidence (POE).

Empowering young people

Interns are further empowered by participating in brainstorming sessions and meetings, as well as providing feedback and proposals to institutional or internship leaders. Through their education and knowledge, they may assist the institution in implementing the most recent strategies and methods in their chosen career field.

The workshop is conducted four times a year or as the need arises. Thus far this year, a total of four workshops have been conducted as follows:

• 29 June 2022 – Bloemfontein Campus
• 18 August 2022 – Qwaqwa Campus
• 14 September 2022 – Bloemfontein Campus
• 28 September 2022 – Bloemfontein Campus