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18 April 2019 | Story Xolisa Mnukwa | Photo Tshepang Mahlatsi
Next Chapter
UFS Next Chapter prioritises mental health of students.

The conversation themed Who helps the helpers? kicked off with Next Chapter founder and spokesperson, Tshepang Mahlatsi, explaining the diversity and defining factors of the world, which are divided into a number of outlining categories, namely religion, social class, ethnic race, gender, age, and many other crucial aspects.

Tshepang explained that mental health outstrips all man-made boundaries because of one thing that the human race has in common, namely each individual’s capabilities to deal with stress. 

This conversation zoomed in on mental health within the Faculty of Health Sciences and its career spectrum.  According to Tshepang, “It is only in emergencies and extreme situations that people recall the importance of mental health, due to the stigma that surrounds the topic”.

Representatives from the Faculty of Health Sciences and the Department of Student Development and Counselling assembled in Metro 7 of the James Moroka Building to discuss ways of addressing the question Who helps the helpers?

Next Chapter, in collaboration with the Faculty of Health Sciences, further launched a power hour where certified health professionals are given a platform to address and interact with Health Sciences students in a safe and free environment.

Tshepang explained that the initiative strives to start a culture and create a space where anyone dealing with a mental illnesses or issue does not feel ashamed to seek help.

 

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"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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