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02 April 2019 | Story Valentino Ndaba | Photo Charl Devenish
Accounting Students
Pictured are 8 of the 64 UFS School of Accountancy students who form part of the 84.2% pass rate achievers.

Students from the University of the Free State (UFS) School of Accountancy achieved a 84.2% pass rate compared to the national average of 76.2% during the Initial Test of Competence (ITC) examination facilitated by the South African Institute of Chartered Accountants (SAICA).

A total of 64 out of 76 UFS students who attempted the ITC for the first time were successful in the examination. The ITC is known for its challenging nature.  Demographically, our African black students outperformed the 62.1% national pass rate by attaining an impressive 80.6%.

Collective congratulations

Prof Hentie van Wyk, Programme Director at the school, attributed diligence for the high pass rate. “This is due to our student-centred teaching module that was introduced four years ago and committed academic staff of the School of Accountancy from the first to the fourth year.”

Further future surge expected

“With the coming June 2019 ITC sitting, our pass rate for 2019 will most probably be more than 90%. Our three-year rolling average for 2015-2017, 2016-2018 and 2017-2019 were 83%, 86% and 90% respectively. Hopefully we can maintain the upward curve,” said Prof Van Wyk.

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"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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