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27 August 2019 | Story Valentino Ndaba | Photo Pierce van Heerden
Prof Brownhilder Neneh
Prof Brownhilder Neneh’s research paper was selected as Highly Commended in the 25th annual Emerald Literati Awards for Excellence.
Customer orientation is a firm strategic capability that enables businesses to identify opportunities that can be exploited to improve their performance outcomes. However, the gap between this capability and actual firm performance is quite wide when it comes to Small and Medium Enterprises (SMEs), possibly because of the limited resources to effectively utilise this capability. So what can be done to ensure that all businesses that have this capability benefit from it?

This is the question which a paper by Prof Brownhilder Neneh seeks to address. The article, titled Customer orientation and SME performance: the role of networking ties, was recently published in the African Journal of Economic and Management Studies. Both the theoretical weight and practical implications of the research led to the journal’s editorial team selecting the article as Highly Commended in the 2019 Emerald Literati Awards. 

Finding solutions to real-world problems 

Not only is Prof Neneh responsible for innovating the way she leads as the Head of the Business Management Department at the University of the Free State (UFS), but her goal is to also constantly impact the way problems are solved in the business world. “Growing up, I was always fascinated about entrepreneurial stories, how people start and grow their businesses. However, I later learned that businesses had a very high failure rate,” she says. 

“As such, given the significant role that entrepreneurship plays in economic growth and addressing socioeconomic issues in our societies, I became motivated to find evidence-based solutions that could be implemented by businesses to enhance their chances of success.”

Research goals

Prof Neneh says her outlook for the future is “to continue producing high-quality research that can make a meaningful impact in advancing both the theory and practice of entrepreneurship”.

Seeing that governments the world over are increasingly depending on entrepreneurship for economic growth and addressing most of the existing socioeconomic issues, evidence-based entrepreneurship is increasingly needed. For Prof Neneh, moving forward means continuing to channel focus in this area.

News Archive

SRC and Kovsies stand against abuse
2014-04-16

The SRC took the lead on Monday by orchestrating a campaign to create awareness and instill consciousness on campuses to act against the abuse of women and children.

During a march from the Thakaneng Bridge to the Main Building on the Bloemfontein Campus, the SRC led students in a Pledge Against Women and Children Abuse to ensure that the UFS community become accountable. The message proclaimed, was one of zero tolerance for the abuse of women and children.

The Dean of Student Affairs, Rudi Buys, addressed students, saying: “No more. This cannot be just another march, but something to speak directly to injustice.”

This campaign was aimed at ensuring that relevant information and services are provided to help women and children. Representatives of Health and Wellness, psychologists and social workers, as well as representatives from the Centre of Trauma Forgiveness and Reconciliation, the Centre for Safety and Security and the Institute of Race and Reconciliation were present during this campaign.
The Vice-Rector: External Relations, Dr Choice Makheta, stressed the point of women and children’s wellbeing, by saying: “As a university we must make sure women are treated well… that children are treated very well.”

Violence against women and children in South Africa happens regardless of age, class or colour. Studies shows 50% of women have been reported experiencing violence at the hands of their intimate partners. Local studies also show that 28% of men have admitted to being rapists. Every hour a child is abused in South Africa.

But Kovsies say “No more! No more!”

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