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13 December 2019
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Story Valentino Ndaba
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Photo iStock
Safety comes first, fun festive second.
Safety never takes a holiday. The University of the Free State’s Department of Protection Services wishes the Kovsie community happy and safe holidays.
Heed these tips when travelling, away on holiday or in the street.
- Be aware of your surroundings and any suspicious-looking persons or behaviour (especially in queues);
- Report any suspicious behaviour or activity to the central security on-site or the South African Police Services;
- Be alert when leaving shopping centres. Should you suspect that you are being followed, drive to the nearest police station;
- Jamming devices are frequently used by criminals, so ensure that your vehicle is locked by physically checking it before leaving;
- All valuables must be safely stowed away in the boot or under the seats in order to avoid smash and grab incidents;
- Do not leave your handbags or valuables unattended while shopping; and
- Obey the rules of the road and carry your driver’s licence with you.Happy holidays! Enter 2020 safe and secure!
Happy holidays! Enter 2020 safe and secure!
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |