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19 March 2019 | Story Thabo Kessah | Photo Thabo Kessah
Thokozile Thulo
Thokozile Thulo says the UFS has changed its focus in supporting students with disabilities.

The Centre for Universal Access and Disability Support (CUADS) has recently opened a permanent office on the Qwaqwa Campus The centre aims to ensure that the University of the Free State increasingly becomes a universally accessible higher-education institution which embraces students with various disabilities.

Thokozile Thulo, CUADS Assistant Officer at Qwaqwa said: “Our focus has changed from ‘special’ accommodation for individuals to the creation of a learning environment that is welcoming and empowering to all students. Integrated learning and education methodologies and processes are being researched and developed to create more awareness among lecturing staff. This incorporates universal design, faculty instruction and curricula.” 

The CUADS office assists students to gain access to study courses, learning materials, various buildings and residences, computer facilities and specialised exams and tests. For visually-impaired students, study material and textbooks in Braille, audio, e-text or enlarged format are provided. 

The office also supports students with various psychosocial and chronic conditions such as epilepsy and panic disorder, as well as learning difficulties such as dyslexia and hyperactivity. “In addition, we support students with special arrangements such as extra time for tests and exams,” said Thokozile.



News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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