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07 May 2019 | Story Valentino Ndaba | Photo Charl Devenish
Noko Masalesa
Noko Masalesa, Director of Protection Services, in conversation with students and stakeholders to plan a safe way forward.

Safety and security are human rights that constitute social justice. At the centre of the agenda at the University of the Free State’s (UFS) Social Justice Week held on the Bloemfontein Campus from 17-22 April 2019 were discussions about off-campus safety. Stakeholders agreed on an upgrade to security measures in order to ensure the success and wellbeing of the student population.

A call to students

Prof John Mubangizi, Dean of the Faculty of Law, in his capacity as representative of the UFS Rector and Vice-Chancellor, Prof Francis Petersen, expressed his view on institutions of higher learning no longer functioning as ivory towers. “For any initiative to succeed, collaboration is necessary between key roleplayers,” he said.

He aptly pointed out that: “We cannot underscore the importance of safety and security, not only for the university but also for the communities around us. What the university does benefits the community and vice versa. I pledge the university’s commitment to play a leading part to ensure that the collaboration works,” said Prof Mubangizi.

Beefing up security: Who is involved?

In view of the collaborative effort Prof Mubangizi alluded to, the engagement was twofold. First was the roundtable discussion facilitated by Protection Services which then escalated into a public dialogue where students had the opportunity to interact with external delegates.

The South African Police Services, Community Police Forum, Private Security, Mangaung Metropolitan Municipality, Provincial Commissioner, and Deputy Minister of Police were well represented in this critical conversation. Internally, members of Protection Services, Housing and Residence Affairs, Student Affairs, Institute for Social Justice and Reconciliation, Student Representative Council, and the Department of Criminology heard the plight of off-campus safety faced by students.

Changes in the horizon

The discussions culminated with recommendations which will see the future of student safety take a different direction. According to Skhululekile Luwaca, former SRC president, these include “the municipality’s commitment to immediately address issues such as street lights and enforcing by-laws, ensuring an integrated accreditation system, and drafting a policy for off-campus accommodation, running more crime awareness campaigns, and giving police patrols more visibility.”

In addition to resolving to set up a student safety forum with all the stakeholders, the Mangaung Metropolitan Municipality has invited the UFS to join Reclaim the City – a safety forum where practical solutions to crime are devised and implemented on a weekly basis.


News Archive

National Human Trafficking Resource Line a victim-centred approach to combating crime
2017-08-24

Description: Beatri Kruger Tags: Beatri Kruger 

Prof Beatri Kruger, Adjunct Professor at the
UFS Faculty of Law. Photo: Supplied

As a response to the rising number of human trafficking cases in South Africa and around the world, key role players in various fields have pulled together to come up with workable solutions on how to stop the crime and assist victims. Some of the work being done by NGOs and law enforcement agencies has been supported by insights from research conducted in communities and by academic institutions. According to Prof Beatri Kruger, Adjunct Professor of Law in the Faculty of Law at the University of the Free State and experienced researcher in human trafficking, support for victims has grown in leaps and bounds with the help of the latest technology. More and better quality information can be collected to strengthen efforts of combating the crime,” she said.

One such technological development is the national Human Trafficking Resource Line, which provides various services, including information on trafficking activities, assistance to agencies working with victims of trafficking in persons (TIP), creating a network from which data can be collected, analysed, and activities tracked, in order to ensure the best service to victims.

The resource line connects callers, often victims of TIP or anonymous tippers, to service providers in social services, law enforcement, places of safety, medical facilities, and government agencies, especially during emergencies. 

Resource line a helping hand to victims

The resource line was established in 2016 and has replaced the previous helpline. This line provides more services and resources than just a helpline. Through partnerships, it works to strengthen local and national structures that can assist victims over the phone. 

Call specialists are trained by Polaris, an American company using international standards and protocols. The call specialists are available 24/7 to take reports of human trafficking confidentially and anonymously. They put victims in touch with service providers for health screening, counselling, and repatriation if they are from another country, and also assist with case management.

Empowering service providers is the key to success

Support for service providers such as NGOs, safe houses, and government departments in the network is in the form of skills training programmes for staff, and a referral system in various provinces around the country. There are good referral partners in each province, as well as provincial coordinators ensuring accountability regarding cases, mobilising services for victims, and coordinating the referrals and response.  

To strengthen the network further, services provided in each province are being standardised to ensure that the right people are contacted when handling cases, and that key stakeholders in each province are used. The strength of the provincial provider network is key to offering victims of human trafficking the services they need.

Human trafficking is a crime that permeates multiple academic disciplines and professions. Therefore, information collected from victims through such a helpline and collated by agencies, will assist academic institutions such as the UFS in furthering their research, while strengthening the content of academic programmes in fields such as law, law enforcement, social sciences, health sciences, and international relations.

The number to call for reporting or providing tips on TIP-related crimes and activities, is 0800 222 777.

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