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Kovsie Advice
The mid-year exams are creeping closer. That means endless hours – or that is what it feels like – of studying, and coffee by the dozens. You are not alone; the academic advising team from the Centre for Teaching and Learning has created a Kovsie Advice to help you during the dark times. 

This edition of Kovsie Advice will help you keep your eye on the prize during this upcoming mid-year exam. 

You can find tips on how to prepare for the exams, how to deal with exam stress, and how to overcome failures. Also be on the lookout for faculty-specific information from your faculty’s Teaching and Learning Office. 

Be inspired to aim for more, and to realise your dreams. 

Enjoy reading! 

The Central Academic Advising Team

News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.
According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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