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06 May 2019 | Story Lacea Loader | Photo Robin Thuynsma
Mr Nikile Ntsababa
Mr Nikile Ntsababa.

Mr Nikile Ntsababa took up the position of Registrar at the University of the Free State (UFS) on 1 May 2019. His appointment was approved by the UFS Council during its quarterly meeting on 15 March 2019.
 
“Mr Ntsababa is an experienced and knowledgeable university registrar with 10 years of senior management experience in institutional compliance, regulatory compliance, academic administration, and university records management. His history of senior roles in the higher-education sector has the advantage of a very good understanding regarding the dynamics, context, and challenges that the position of registrar brings,” says Prof Francis Petersen, Rector and Vice-Chancellor of the UFS.
 
He holds a Postgraduate Diploma in Records and Archives Management from the University of Fort Hare, a Master of Public Administration from Nelson Mandela University, and a Bachelor of Arts in Communication from the University of Fort Hare. Some of the further certification and short courses he has completed includes a Certificate in International Higher Education Management from Vanderbilt University, Tennessee State in the USA, and a Compliance Management Certificate from the University of Cape Town. He is a Certified Ethics Officer.
 
Mr Ntsababa was Registrar at the Cape Peninsula University of Technology (CPUT) from April 2012 to April 2019; before that he was Deputy Registrar at CPUT from April 2009 to March 2012. He also served as Director of Governance at the University of Fort Hare from September 2007 to March 2009, and as Faculty Manager: Management and Commerce at the University of Fort Hare from January 2004 to August 2007.   
 
“I look forward to working at the UFS and to share my knowledge and experience of higher-education legislation and the associated regulatory processes, requirements, and trends in the higher-education sector,” says Mr Ntsababa.

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Lacea Loader (Director: Communication and Marketing)

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News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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