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04 September 2019
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Story Rulanzen Martin
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Photo Sonia Small
With the second semester well underway, you may feel overwhelmed by the academic pressure and you aren’t sure how to find your way out of this maze. Some first-years are still trying to cope with the hectic academic workload, and our soon to be graduates are contemplating how they will find their feet in the post-university world.
The new edition of Kovsie Advice by the Advising Team in the Centre for Teaching and Learning (CTL) would like to help you get ready for the busy academic times ahead. But they would also like to dedicate this edition to helping you align your tasks and efforts with the end goal – that dream job!
In this edition, ideas and resources are shared to help you align your academic journey with your career aspirations.
Enjoy the journey!
The UFS Advising team
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |