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04 August 2020
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Story Rulanzen Martin
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Photo Supplied
Dr Nadine Lake, gender studies expert from the Centre for Gender and Africa Studies at the UFS, will participate in a streamed online Facebook discussion on ‘men and masculinities and finding ways of solving conflict and work towards healing the victims, the survivors, the perpetrators.’ This is the 13th episode of the #DigtallyYours discussion series initiated by the embassies of Sweden and the Kingdom of the Netherlands in SA, with support from the European Union in SA. The discussion will be moderated by renowned journalist, Redi Tlhabi.
Other panellists will include Mmatshilo Motsei, S’busiso Malope, Ruben Richards, and Xabiso Vili.
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |