Latest News Archive
Please select Category, Year, and then Month to display items
17 August 2020
|
Story Nitha Ramnath
|
Photo istock
Within the next five years, 60% of the world’s population will be living in urban areas. Urban living comes with large-scale economic advantages and society benefits from economies of scale. But, COVID-19 is challenging urban living. We have introduced the term ‘social distancing’ and some policy analysts have even argued for the de-densification of cities.
Join us for a discussion where our panellists will analyse this perceived conflict.
Date: Thursday, 27 August 2020
Time: 14:00 to 15:30 (South African Standard Time – GMT +2)
Please RSVP to Elelwani Mmbadi at
mmbadiE@ufs.ac.za no later than 25 August, upon which you will receive a Skype for Business meeting invite and link to access the webinar.
Speakers:
Prof Ivan Turok
Dr Geci Karuri-Sebina
Mr Thiresh Govender
Moderator:
Lochner Marais
"Our clients come first"
2008-11-21
 |
Staff from the Department of Finance discusses better service delivery to their clients.
|
According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |