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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Health Sciences’ students graduate
2008-11-29

Students in medicine honoured 

 A number of students received prizes for their achievements at this year’s graduation ceremony of the Faculty of Health Sciences of the University of the Free State (UFS), held on the Main Campus in Bloemfontein. Here are, from the left: Dr Erika Kleynhans, who received the Eli Lilly Prize for the student with the best achievement in Psychiatry in all the years of study, dr Ernst Möller, who received the PPS Insurance Company Award for best postgraduate student in Family Medicine, and dr Aletta van Tonder, Dux student who received a total of nine prizes.
Photo: Leonie Bolleurs

  

 Medical students pass their studies with cum laude

 Degrees were awarded today to 213 students from the University of the Free State’s (UFS) Faculty of Health Sciences during the faculty's graduation held today on the Main Campus in Bloemfontein. Four of the students who passed their studies with cum laude are, from the left, front: Dr Ida Pretorius, and Dr Deidré van Wyk; back: Dr Aletta van Tonder, Dux student who received a total of nine awards, and Dr Liesel Schärf, who received the Theo Arndt Medal for best undergraduate student in Urology during the clinical years and the Smith & Nephew Prize for best undergraduate student in Orthopaedics. All four students received the MB.Ch.B. degree.
Photo: Leonie Bolleurs

   

Health Sciences’ students graduate 
 The Faculty of Health Sciences of the University of the Free State (UFS) today held their graduation ceremony on the Main Campus in Bloemfontein. Some of the top achievers who received their MB.Ch.B. degrees were, from the left: Dr Liesel Schärf, who received the Theo Arndt Medal for best undergraduate student in Urology during the clinical years and the Smith & Nephew Prize for best undergraduate student in Orthopaedics, Dr Sarah Barrett, who received the SA Academy Prize for best final-year student in Family Medicine, Dr Lelethu Bango, best project in Family Medicine, and Dr Deidré van Wyk, who passed the degree Cum Laude.
Photo: Leonie Bolleurs

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