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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

CED launches Family Science programme
2009-03-31

 
The Centre for Education Development (CED) at the University of the Free State recently launched a programme that will see 110 students from the Faculty of Education being trained in Family Science. These students will be empowered to assist parents and educators, through community workshops, in achieving further development of learners in the sciences, mathematics, technology and related issues in everyday life through the Family Science programmes that form part of the CED’s Science-For-The-Future project.

They will acquire skills to raise science literacy levels among young children by making use of everyday experiences in and around the home. Furthermore, they will be able to develop learning and teaching materials that are suitable and affordable for use in community workshops, as well as in the formal classroom situation. They will also learn to apply constructivist and hands-on methodology in the teaching of science for young children with different learning styles. As future teachers, they will then be in the privileged position to lay a firm foundation for their learners in the subject area of Natural Sciences, while at the same time reaching out to the community by presenting Family Science workshops that will qualify them for certificates. This project is sponsored by ABSA.

At the launch were, front from the left: Ms Mpai Motloli (Student Educator), Ms Elizna Prinsloo (Project Co-ordinator: CED) and Ms Zine Mogorosi (Regional Manager: ABSA Corporate Social Investment). Back: Mr Ledumile Monyake (Student Educator), Ms Lorraine Botha (Facilitator: CED), Prof Jack van der Linde (Director: CED) and Prof Gawie du Toit (Head of Department: Curriculum Studies).
Photo: Stephen Collett

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