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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Free State takes all at the National Netball Championships for seniors
2010-06-04

 Anja Opperman
Netball at the University of the Free State (UFS) had a very successful season. The Cheetahs won gold for the first time since 2005 at the National Netball Championship for seniors that took place during the past weekend in the DF Malherbe Centre at the University of Stellenbosch. The Cheetah team consists only of Kovsies (eight Kovsies and four old Kovsies).

This year Free State won the national U.19, U.21 and senior Netball Championships.

According to Ms Burta de Kock from KovsieSport at the UFS, students from the Cheetah group work extremely hard. “The players practice every day between three to four hours. It was clear from the beginning that the players form a unit and will do everything in their power to make us proud. Their loyalty, perseverance and determination were unbelievable, she said.

The championship was a round robin and the Cheetahs easily beat the other eight provinces namely Ingwes (Mpumalanga), Crocodile (Limpopo), Unicorns (Northwest-South), Flamingos (Northern Cape), Mermaids (KZN), Tornados (Western Cape) and Thunderbirds (Gauteng).

In the semi-final the Cheetahs beat the Tornados 44-30 and they qualified for the finals. They played against the Thunderbirds, which included six Protea players, in the final. This only motivated the Cheetah players. With outstanding play and hard work they won the match 43-37 after they were behind in points.

Adéle Niemand was nominated as the best defence player, Maryka Holtzhausen the best goal player and Anja Opperman as best player of the championship.

 

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