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Library sets trend with accredited research

10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp

Library Read More Anja Aucamp — Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Open Day 2011 attracts thousands of prospective Kovsies

2011-05-04

Prof. Jonathan Jansen, Vice-Chancellor and Rector, enjoying the Open Day with two of our students
Photo: Gerhard Louw

Low academic standards may be an accepted norm in society, but will by no means be tolerated at our university. This was the core message of the speech made by Prof. Jonathan Jansen, Vice-Chancellor and Rector, to learners, parents and teachers at our university’s annual Open Day, which took place on Monday, 2 May 2011.

Approximately 6 000 people gathered on our Main Campus in Bloemfontein, where they were introduced to senior staff members and deans and allowed to visit each of our seven faculties. Exhibitions from residences and student organisations also competed for the attention of prospective students.

Prof. Jansen assured attendees in the Callie Human Centre that they can look forward to quality education and an academic climate which aims at producing only the best academics and citizens for South Africa. He explained the steps that are being taken to improve the quality of education at the UFS, such as raised entrance criteria and compulsory class attendance in some of our modules.

He said the raised standards have already proven to increase pass rates, as well as attract high-quality students, as we managed to attract 146 students with six or more A-symbols in Grade 12 this year. This is also evidence in the university managing to deliver two Rhodes scholars, Sannah Mokone and Dirk Bester, in one year.

He also assured parents of their children’s safety, reminding them that not only is Bloemfontein one of the safest cities in South Africa, but students at the UFS are also taught to respect each other. “Students are treated as humans and everyone is treated the same. We are all Kovsies here.”

A record number of 1 000 applications for admission to the UFS in 2012 were received and bursaries to the value of R150 000 were given to prospective students during the day.

Media Release
4 May 2011
Issued by: Lacea Loader
Director: Strategic Communication
Tel: 051 401 2584
Cell: 083 645 2454
E-mail: news@ufs.ac.za

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