Latest News Archive

Please select Category, Year, and then Month to display items
Previous Archive
10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Lunch-time lecture on the subject of contested memories
2011-08-23

 

Guests at the lecture from the left: Dr. Sheila Aronstam, a former UFS Council member; Dr. Eva Hoffman and Henya Bryer a survivor of the Holocaust
Photo: Amanda Tongha

Acclaimed Polish author and academic Dr Eva Hoffman visited the University of the Free State’s (UFS) Bloemfontein Campus on 16 Augustus 2010 to deliver a lunch-time lecture on the subject of contested memories.

Speaking about the after-effects of unjust violence on second-generation Holocaust survivors, Dr Hoffman drew some parallels between the history of Eastern Europe and that of South Africa, stating that with some categories of conflict and prejudice the context in this region of the world might not be too remote. Dr Hoffman, born to Jewish parents who survived the Holocaust, told the audience that in most instances the past was still alive in the present.
 
Talking about traumatic memories, Dr Hoffman revisited her family’s suffering during the Holocaust and stated that the second generation lives with the paradoxes of indirect knowledge. According to her there has to be acknowledgment of the injustice to put the conflict and tension inherited from a repressed history truly to rest. Referring to the work of the Truth and Reconciliation Commission (TRC), she said wrongs could not be forgiven until they were admitted. 
 
Dr Hoffman, who is the author of books such as Lost in Translation: life in a new language and Stetl: the life and death of a small town and the world of Polish Jews, praised the university for being on the forefront of social issues in democratic South Africa.

We use cookies to make interactions with our websites and services easy and meaningful. To better understand how they are used, read more about the UFS cookie policy. By continuing to use this site you are giving us your consent to do this.

Accept