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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Handing-over of the Centenary Edition of the Journal for Juridical Science
2005-08-18

On 13 June 2005 the editor of the Journal for Juridical Science (JJS), Prof Charles Ngwena, and the Dean of the Faculty of Law, Prof Johan Henning, handed over the Centenary Edition of the Journal to the Rector and Vice-Chancellor, Prof Frederick Fourie.

The Journal of Juridical Science has published original accredited jurisprudential research articles in both English and Afrikaans since 1976.  The Centenary Edition of the Journal (which was published so as to coincide with the University’s centenary celebrations) comprises publications contributed mainly by staff of the Faculty of Law as well as of the Centre for Accounting.  This special edition includes, inter alia, the inaugural lecture of the Honourable Judge of Appeal Joos Hefer (following his appointment as the first honorary professor of Private Law at the UFS) entitled “Billikheid in die Kontraktereg” (Equity in the Law of Contract) and an article comprising a comprehensive review of the history of the Faculty of Law co-authored by Professors JJ Henning, HA Wessels and Adv JH de Bruin (all members of the Department of Roman Law, Legal History and Comparative Law).

The year 2005 marks the 30th year of publication of the JJS.  Two or three editions are published annually (depending on the prevailing circumstances), and each edition comprises 200 – 220 pages.
 

Prof. Charles Ngwena, left, handed a copy of the Centenary Edition of the Journal for Juridical Science to the Rector, prof. Frederick Fourie. With them is prof. Johan Henning.
 

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