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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

UFS Vista campus elects SRC
2005-08-25

 

Front from left:Ms Mpule Rabele, Finance; Mr Julius Kompi, President; Ms Buyiswa Nyotho, Vice-President; Back from left: Mr Tshepo Mohotsi, Academics and Transformation; Mr Shimane Mokwena, Sport, Arts and Culture ; Mr Maje Mokhutle, Projects and Community Liaison; Mr Teboho Mtimkulu, Secretary-General; Mr Andile Tyobeka, Constitutional and Legal Affairs;
 

Mr Julius Kompi, a senior LLB-student, has been named as the president of the Student Representative Council (SRC) at the Vista Campus of the University of the Free State (UFS) in Bloemfontein.

The election of a SRC for the Vista Campus of the UFS for the term 2005/2006 was completed earlier this week.

After the main campus, the Vista campus is the second of the UFS three campuses to have completed its SRC election process.  Students at the Qwaqwa campus of the UFS will elect a SRC on Friday 26 August 2005.

“The Main Campus SRC and the Vista Campus SRC elections were a resounding success and were conducted in a peaceful manner.  We are positive that this tendency will continue in future,” said Dr Ezekiel Moraka, Vice-Rector:  Student Affairs at the UFS.     

According to Dr Moraka the election process on the Vista Campus was closely monitored by the Independent Electoral Commission (IEC).  More than 50% of the students on campus took part in the election.   

A central SRC that represents the three campus SRCs of the UFS was inaugurated earlier this month. The officials of the Central SRC will be chosen after all three campuses have elected a new SRC.

Media release
Issued by:  Lacea Loader
   Media Representative
   Tel:  (051) 401-2584
   Cell:  083 645 2454
   E-mail:  loaderl.stg@mail.uovs.ac.za

25 August 2005
 

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