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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Nutrition congress to be held at the UFS
2012-09-21

About 1 000 experts, researchers, nutritionists and policy makers in nutrition and feeding from all over Africa and some abroad will gather at the University of the Free State for the Nutrition Congress Africa 2012.

This congress will take place at the Bloemfontein Campus from 1 to 4 October 2012 where various national and international experts will deliver presentations on the latest research and developments on nutrition and dietetics in Africa.

The Nutrition Congress Africa 2012 is a joint scientific meeting of the 24th congress of the Nutrition Society of South Africa, the 12th congress of the Association for Dietetics in South Africa and the 5th African Nutrition Epidemiology Congress .

The theme for the congress is “Transforming the Nutrition Landscape in Africa” and it motivates nutrition experts and scientists to take action and apply knowledge and skills to improve nutrition in Africa.

Plenary, as well as five parallel sessions will be presented over four days,  covering  topics which include amongst others addressing poverty and food insecurity, food regulatory and labelling issues, the food industry, HIV and nutrition, the sports nutrition industry, nutritional management of renal and GI-related diseases, food security, maternal and infant nutrition.

“We believe that working together as nutrition experts will strengthen professional networks and allow us to share expertise and exchange experiences to the benefit of all,” says Dr Ronette Lategan, chairperson of the Nutrition 2012 congress and lecturer at the UFS’ Department of Nutrition and Dietetics.

“Nutrition is a fast developing science and a wide spectrum of topics with the latest research and developments will be included in the programme.

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