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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

UFS academic speaks on Islamic terrorism
2012-09-12

 
 Prof. Hussein Solomon

Senior Professor Hussein Solomon from the Department of Political Studies and Governance at the University of the Free State (UFS) says it is imperative that we understand how ordinary Muslims are socialised, violently radicalised and primed to engage in acts of terror.

He was speaking at the Inter Religion Forum in the Faculty of Theology on the topic, “The rise of Islamist fundamentalist thought”.

According to Prof. Solomon, “The war on terror is truly a struggle between competing ideologies, after all, before a suicide bomber detonates his/her vest he/she must be ideologically indoctrinated to believe that what he/she is doing is the ‘right’ thing both in terms of the act and target.” Prof. Hussein, however, assured that the pure teaching of Islamic is not in favour of terrorism and killing.

Most of the twentieth century witnessed an ideological struggle between freedom and democracy. According to Prof. Solomon, “democracy” won that struggle. “The ideological struggle between freedom and authoritarianism is, however, far from over and thus we witness a clash of two competing ideologies across the globe,” he said.

He added that this is not an inter-civilizational conflict. “It rather is occurring within Muslim societies and between radical Islamists and the West.”

“A major battle is taking place in Islam between moderates, who in my view are the real Muslims, and the Islamo-fascists. Non-Muslims cannot simply regard this battle as an internal struggle. They need to support the moderate Muslim actively.”

“Should moderate Muslims lose this struggle, a clash of civilisations will become inevitable and the future will resemble a world of a war of all against all,” Prof. Solomon said.
 

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